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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The men and women working at the shop were very kind and welcoming. Additionally they were very knowledgable on the issue my car was having and had it fixed within the day. They were upfront and honest about pricing (which was very reasonable) and did a great job overall. I will take my car back in a heartbeat, if any new issues arrive.
Business response:
Mr. Heim, It's always great having you as a new customer. We look forward to servicing your vehicle for many years to come. Thanks for the comments, and honest review. Cindi, Tommy and the Crew of JAM.
As always, a great job done.
Business response:
Thank You all for the business and the referrals. Cindi, Tommy, David, Dennis and the crew of JAM.
Great service. I totally trust them with my car
Business response:
Great to hear you've retired. Hope things have settled out now and life is more enjoyable. Cindi, Tommy, and the Crew of Japanese Auto Masters. P.S Do you still have the Cabalero?
Professional, competent, courteous!
Business response:
Karen, you're the best, great customer, great person and you also, are very professional. Thanks for all the referrals. -Cindi, Tommy, and the Crew of JAM.
As always they did an awesome job again got my car in & out quickly
Business response:
Clarence, Take care of that leg buddy. Looks rough, but glad you're okay. -Tommy
We have been customers for nearly a decade now and your staff continues to amaze us. They are pleasant and helpful, never pushy. If a service is recommended, we are comfortable that it is really needed, not just an add on to increase the bill. The type of honesty and integrity exhibited by your staff is very hard to find these days, Thanks!
Business response:
Mike, Thanks for the kind words. It's always a pleasure doing business with you. Hope your health is continually improving. Sincerely, Tommy, Cindi, Dennis, David and the Crew of JAM.
a mystery problem as yet unresolved but the best brains and a stubborn car have got us beat for the moment.
Business response:
Thanks Pete, Ever the gentleman, not-so-much for the car, but we'll see soon, figure out what's going on. Tommy and the Crew of JAM
Awesome place to have your car serviced. They provided a fair priced estimate, let me know what needed to be done and what could wait (to save me money) and worked with my schedule. They also provide recommendations for future service without being pushy. Great business!
Business response:
Chris, we greatly appreciate the business, the review, and the comments. We will do all we can to make sure your service is the best we can provide at the most reasonable investment. Sincerely David, Dennis, Cindi, and The Crew of JAM
Courteous. Ethical. Thorough. Timely. Same as always.
Business response:
Jay, it's customers like you that makes what we do all worth the effort. Thanks, Cindi, Tommy, and the Crew of Japanese Auto Masters.
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open at 7:30 a.m.