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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We'll pleased with service
Business response:
Mr. Beane, May we never fail to respect and recognize you the customer, without which, we would not be here. Thank You, Cindi, Tommy, and The Crew of Japanese Auto Masters
Great service, very professional!
Business response:
Barry, We appreciate the business and the review. Love your Deli, Love the food. Thanks Cindi, Tommy, and the Crew of JAM
JAM was able to get my vehicle in very quickly and replace the aging brakes with minimal time taken out of our busy schedules. Thank you for the prompt service, clear communication, and a military discount on top of all that. Thank you for your committment to the community and for the fast and efficient service!Rob Anderson
Business response:
Rob, We appreciate the comments and review. May we always give 100% when servicing your vehicle. Cindi, Tom, and the Crew of JAM
It took one visit for me to become a fan and dedicated repeat customer. Absolutley excellent customer service and mechanics, product knowledge, and low overall wait times. I love that they offer a ride to the mall or library or within a reasonable distance while you wait. I love the suprise treat of a pack of gum or a bag of popcorn waiting for me on the passenger seat. Definately an above and beyond type of business. Shout out to DENNIS as he is retiring very soon and the very first reason for my business!
Business response:
Jennifer, It generally takes an honest effort for a customer to trust a business. That's why we are very careful who represents us at the front counter and in the selection of our employees. Thank-you for the kind words. We will always do our best not to let you down. Tommy, Cindi, Dennis, David, and the the Crew of JAM
Always on time. Always courteous and professional. Always the right price. Can't ask for more tha Japanese Auto Masters provides. Andy F.
Business response:
Andrew, Appreciate the kind words and your business. Tommy, Cindi, and the Crew of Japanese Auto Masters
always great service.
Business response:
As always Pete, it is a pleasure serving you, and yes Rich is more aware than ever with the influx of summer traffic- Cindi & Tom Potter and the Team of JAM.
Pleased to have this firm maintain my 1982 MAZDA RX7. Over the years, my experiences have been just fine.
Business response:
James, We appreciate the opportunity to serve you and thanks for the kind words with a great review! Sincerely, Cindi & Tom Potter and the Team of JAM
This was my first time at Japanese Auto Masters and I found the staff friendly and helpful. They explained what they were doing, gave recommendations, were not pushy, and I will definitely be going back. Thanks so much!
Excellent service and honest people! Will definitely bring my car back for any future service :)
Business response:
Sarah, Thanks for the kind words. We are here to serve you. Tom & Cindi Potter and The Team of JAM
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open at 7:30 a.m.