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Japanese Auto Masters

4.9

About this business

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,228 reviews
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Melton B.'s profile image
Melton B. 
11 years ago

We'll pleased with service 

Business response:

Mr. Beane, May we never fail to respect and recognize you the customer, without which, we would not be here. Thank You, Cindi, Tommy, and The Crew of Japanese Auto Masters 

Barry A.'s profile image
Barry A. 
11 years ago

Great service, very professional! 

Business response:

Barry, We appreciate the business and the review. Love your Deli, Love the food. Thanks Cindi, Tommy, and the Crew of JAM 

Robert A.'s profile image
Robert A. 
11 years ago

JAM was able to get my vehicle in very quickly and replace the aging brakes with minimal time taken out of our busy schedules. Thank you for the prompt service, clear communication, and a military discount on top of all that. Thank you for your committment to the community and for the fast and efficient service!Rob Anderson 

Business response:

Rob, We appreciate the comments and review. May we always give 100% when servicing your vehicle. Cindi, Tom, and the Crew of JAM 

Jennifer K.'s profile image
Jennifer K. 
11 years ago

It took one visit for me to become a fan and dedicated repeat customer. Absolutley excellent customer service and mechanics, product knowledge, and low overall wait times. I love that they offer a ride to the mall or library or within a reasonable distance while you wait. I love the suprise treat of a pack of gum or a bag of popcorn waiting for me on the passenger seat. Definately an above and beyond type of business. Shout out to DENNIS as he is retiring very soon and the very first reason for my business! 

Business response:

Jennifer, It generally takes an honest effort for a customer to trust a business. That's why we are very careful who represents us at the front counter and in the selection of our employees. Thank-you for the kind words. We will always do our best not to let you down. Tommy, Cindi, Dennis, David, and the the Crew of JAM 

Andrew F.'s profile image
Andrew F. 
11 years ago

Always on time. Always courteous and professional. Always the right price. Can't ask for more tha Japanese Auto Masters provides. Andy F. 

Business response:

Andrew, Appreciate the kind words and your business. Tommy, Cindi, and the Crew of Japanese Auto Masters 

Peter T.'s profile image
Peter T. 
11 years ago

always great service. 

Business response:

As always Pete, it is a pleasure serving you, and yes Rich is more aware than ever with the influx of summer traffic- Cindi & Tom Potter and the Team of JAM. 

Anonymous S.'s profile image
Anonymous S. 
11 years ago

Pleased to have this firm maintain my 1982 MAZDA RX7. Over the years, my experiences have been just fine. 

Business response:

James, We appreciate the opportunity to serve you and thanks for the kind words with a great review! Sincerely, Cindi & Tom Potter and the Team of JAM 

Anonymous S.'s profile image
Anonymous S. 
11 years ago

This was my first time at Japanese Auto Masters and I found the staff friendly and helpful. They explained what they were doing, gave recommendations, were not pushy, and I will definitely be going back. Thanks so much! 

Sarah T.'s profile image
Sarah T. 
11 years ago

Excellent service and honest people! Will definitely bring my car back for any future service :) 

Business response:

Sarah, Thanks for the kind words. We are here to serve you. Tom & Cindi Potter and The Team of JAM 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,228 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is open now. It will close at 5:00 p.m.