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Japanese Auto Masters

4.9

About this business

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,228 reviews
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Albert M.'s profile image
Albert M. 
11 years ago

service took a little longer than planned but not a problem. They dropped me off at the golf course and picked me up when the service was finished. I brought the car in for an inspection and service related to check engine light. All work done on the same day. 

Business response:

Albert, We are very sorry the service took longer than expected. Sometimes the vehicle won't cooperate. Thanks for the kind words and review! Tom & Cindi Potter and the Team of JAM. 

Sheila H.'s profile image
Sheila H. 
11 years ago

Perfect service as always!!! 

Business response:

Shelia, Thanks for the kind words and high marks! Tom & Cindi Potter and the team of JAM. 

Patricia D.'s profile image
Patricia D. 
11 years ago

Always good service.. Good prices. They keep my SUV in good shape. Very Friendly employees. Always leave there feeling good. 

Business response:

Thank you from the bottom of our hearts\ stomachs for the most delicious chocolate cake! Customers like you both make our work enjoyable! The team of JAM. 

Myron R.'s profile image
Myron R. 
11 years ago

Great Job Honest direct thorough it is appreciated 

Business response:

Myron, We greatly appreciate you taking the time to respond and especially for the great review and kind words. We will not let you down. Tom & Cindi Potter and the Team of JAM. 

Anonymous S.'s profile image
Anonymous S. 
11 years ago

I needed a couple of different repairs done and they were able to get my car in and out in one day. They were very diligent in letting me know what they thought needed to be done and getting what I wanted done quickly and professionally. Two thumbs up! 

Business response:

Anonymous or not, we appreciate the feedback, the review, and the kind words. Sincerely, Tommy & The Crew of Japanese Auto Masters 

Mario S.'s profile image
Mario S. 
11 years ago

The Staff at Japanese Auto Master have provided me excellent customer service. I have had two of my vehicle serviced and repaired, and I am complete satisfied with the quality of work they have performed on my vehicle. Keep up the great service.Sincerely,Mario Santiago 

Business response:

Mario, Thank-you very much for the kind words and great review. We will never forget we are here because of customers like you. Tommy and The Crew of Japanese Auto Masters 

Rick B.'s profile image
Rick B. 
11 years ago

Very professional and courteous. Service was done at half the cost of a dealer estimate with a quality job and on time. Dennis was very knowledgable and addressed all of my concerns. I would definitely recommend them to others. 

Business response:

Rick, We thank you very much for the kind words and review! We strive at all times to put the customer first. Tom & Cindi and the team of JAM. 

Mary R.'s profile image
Mary R. 
11 years ago

Would not take my car anywhere else!! If they should go out of business I will have to give up driving! 

Business response:

Mary Ellen, Thank you so much for the enlightening words! Definitely a spirit lifter! Tom & Cindi Potter and the Team of JAM. 

Anonymous S.'s profile image
Anonymous S. 
11 years ago

Very good service. Did not do work that was not needed. Had the opportunity to replace items / do work that I could have been sold into needing to be done. 

Business response:

Thanks for the great review and kind words. We will always keep our customers needs first and foremost. Tom & Cindi Potter and the Team of JAM. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,228 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open at 7:30 a.m.