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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Paul B.'s profile image
Paul B. 
on Birdeye

10 years ago

Immediate response to get Prius running again after 12V battery died in driveway.Replaced battery and checked out system to insure nothing else was at fault. Complete peace of mind service. 

Business response:

As always, Thanks Paul. It's customers & friends like you that make it all worthwhile. Tom & Cindi & the Team of JAM. 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

10 years ago

Committed to providing excellent service for the vehicle and personal attention to the customer. 

Business response:

Thank you for the review and the kind words. We sincerely appreciate our customers. Tom & Cindi and the Team of JAM. 

Tony T.'s profile image
Tony T. 
on Birdeye

10 years ago

Well done. 

Business response:

Tony, Thanks for the great review. We're here to serve you! Tommy and the Crew of Japanese Auto Masters 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

10 years ago

Very pleasant and professional to work with. 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

10 years ago

Everything was completed as requested. Nice and comfortable waiting room. 

Business response:

Thanks for the kind words and review, we will always do our best to satisfy our customers needs, so their vehicles are safe and reliable. Tom & Cindi Potter and the Team of JAM. 

Mary R.'s profile image
Mary R. 
on Birdeye

10 years ago

Have never been disappointed with the personal and quality service I have received here. 

Business response:

Thank you Mary Ellen for the kind words. If ever we fail to provide the best service possible, please let us know. Tom & Cindi Potter and the Team of JAM. 

Peter T.'s profile image
Peter T. 
on Birdeye

10 years ago

always great service and friendly staff.thanks Pete Tempest. 

Business response:

Pete, Your the greatest! Thanks for the kind words and review. Cindi & Tom Potter and the Team of JAM! 

Mike B.'s profile image
Mike B. 
on Birdeye

10 years ago

Courteous, knowledgeable, detailed, friendly people offering superior service to their customers. We have been a customer for over 20 years and will continue to be one. 

Business response:

Mike, We are sorry for the delay on getting your Celica completed. With the Vintage vehicles sometimes it takes a little more patience to get it done. Thank you for your business. Tommy, Cindi Potter and the Team of JAM. 

Jeff C.'s profile image
Jeff C. 
on Birdeye

10 years ago

The best auto service I have ever had. I will definitely keep coming back. Unmatched in expertise and courtesy. Thanks again for working on my FJ40. 

Business response:

Jeff, It is not always easy finding parts for older vehicles, but patience on your part make this job easier. Thanks for your business and the great review! Tommy & The Crew of JAM 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is open now. It will close at 5:00 p.m.