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Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Immediate response to get Prius running again after 12V battery died in driveway.Replaced battery and checked out system to insure nothing else was at fault. Complete peace of mind service.
Business response:
As always, Thanks Paul. It's customers & friends like you that make it all worthwhile. Tom & Cindi & the Team of JAM.
Committed to providing excellent service for the vehicle and personal attention to the customer.
Business response:
Thank you for the review and the kind words. We sincerely appreciate our customers. Tom & Cindi and the Team of JAM.
Well done.
Business response:
Tony, Thanks for the great review. We're here to serve you! Tommy and the Crew of Japanese Auto Masters
Very pleasant and professional to work with.
Everything was completed as requested. Nice and comfortable waiting room.
Business response:
Thanks for the kind words and review, we will always do our best to satisfy our customers needs, so their vehicles are safe and reliable. Tom & Cindi Potter and the Team of JAM.
Have never been disappointed with the personal and quality service I have received here.
Business response:
Thank you Mary Ellen for the kind words. If ever we fail to provide the best service possible, please let us know. Tom & Cindi Potter and the Team of JAM.
always great service and friendly staff.thanks Pete Tempest.
Business response:
Pete, Your the greatest! Thanks for the kind words and review. Cindi & Tom Potter and the Team of JAM!
Courteous, knowledgeable, detailed, friendly people offering superior service to their customers. We have been a customer for over 20 years and will continue to be one.
Business response:
Mike, We are sorry for the delay on getting your Celica completed. With the Vintage vehicles sometimes it takes a little more patience to get it done. Thank you for your business. Tommy, Cindi Potter and the Team of JAM.
The best auto service I have ever had. I will definitely keep coming back. Unmatched in expertise and courtesy. Thanks again for working on my FJ40.
Business response:
Jeff, It is not always easy finding parts for older vehicles, but patience on your part make this job easier. Thanks for your business and the great review! Tommy & The Crew of JAM
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
Japanese Auto Masters is open now. It will close at 5:00 p.m.