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Japanese Auto Masters

4.9

About this business

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,228 reviews
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Anne D.'s profile image
Anne D. 
11 years ago

What a wonderful find you all are!Nice people, great service, a great business! 

Business response:

Thank-you, Anne, for the great review and comments. We are here to serve you. Thanks for your business. Tommy & The Crew of JAM 

Brian E.'s profile image
Brian E. 
11 years ago

Jap Auto really came through when I was in a jam. Thank you for the speedy service and honest evaluation. I highly suggest. They will not rip you off. Shops like these are a dying breed. 

Brian F.'s profile image
Brian F. 
11 years ago

Friendly, quick and efficient service! 

Business response:

Brian, We really appreciate the high marks and we truly appreciate your business! Cindi, Tommy, & The Crew of JAM 

Richard C.'s profile image
Richard C. 
11 years ago

The service was great and the staff was very friendly. The job was completed in one day as promised. They also advised us of other pending issues that we were not aware of. We will definitey be back. 

Business response:

Richard, We sincerely appreciate the high marks and kind words. We will always put the customer first and try to exceed expectations. Tommy & The Crew of JAM 

Ann C.'s profile image
Ann C. 
11 years ago

Love your new facility and loved seeing familiar faces. Thanks again for taking such good care of my family's cars. 

Business response:

Ann, We appreciate the kind remarks and your business. Tommy & The Crew of JAM 

Jim M.'s profile image
Jim M. 
11 years ago

These guys are great! a true, and honest, family run car repair shop. I was referred to them by a friend and took my Dodge pick-up truck in for diagnosis and will gladly return for future service. Its nice to still find people today in the car repair business that aren't out to gouge you for unnecessary repairs. I highly recommend Tommy and his group. 

Anonymous S.'s profile image
Anonymous S. 
11 years ago

We use Japanese Auto Masters for all of our cars. They are friendly, fast & efficient. Service is the best in Va. Beach. No surprises, fair prices. 

Business response:

We appreciate the opportunity to serve customers regardless of whether they wish to remain anonymous or not. We also appreciate the feedback, even if sometimes they tend to be disappointing. It only means we need to work harder. Nonetheless, thank-you for the kind words. Tommy PotterJapanese Auto Masters 

Mike M.'s profile image
Mike M. 
11 years ago

So far the Miata seems to be running pretty good! we still might have a slight problem with the engine running rough...we'll see how it goes. 

Business response:

Mike, If there is still a problem with a rough-run condition, please call us to reschedule for a review of the issue. More specifically, have me test drive the vehicle with whomever is the primary driver.~Tommy 

Mark F.'s profile image
Mark F. 
11 years ago

Great service ! Thank you 

Business response:

Mark, Always a pleasure servicing your vehicles needs. We appreciate your business. Cindi David, Dennis, Tommy, & the Crew of Japanese Auto Masters 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,228 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open at 7:30 a.m.