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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The best auto service I have ever had. I will definitely keep coming back. Unmatched in expertise and courtesy. Thanks again for working on my FJ40.
Business response:
Jeff, It is not always easy finding parts for older vehicles, but patience on your part make this job easier. Thanks for your business and the great review! Tommy & The Crew of JAM
Jap Auto really came through when I was in a jam. Thank you for the speedy service and honest evaluation. I highly suggest. They will not rip you off. Shops like these are a dying breed.
Friendly, quick and efficient service!
Business response:
Brian, We really appreciate the high marks and we truly appreciate your business! Cindi, Tommy, & The Crew of JAM
The service was great and the staff was very friendly. The job was completed in one day as promised. They also advised us of other pending issues that we were not aware of. We will definitey be back.
Business response:
Richard, We sincerely appreciate the high marks and kind words. We will always put the customer first and try to exceed expectations. Tommy & The Crew of JAM
Love your new facility and loved seeing familiar faces. Thanks again for taking such good care of my family's cars.
Business response:
Ann, We appreciate the kind remarks and your business. Tommy & The Crew of JAM
These guys are great! a true, and honest, family run car repair shop. I was referred to them by a friend and took my Dodge pick-up truck in for diagnosis and will gladly return for future service. Its nice to still find people today in the car repair business that aren't out to gouge you for unnecessary repairs. I highly recommend Tommy and his group.
We use Japanese Auto Masters for all of our cars. They are friendly, fast & efficient. Service is the best in Va. Beach. No surprises, fair prices.
Business response:
We appreciate the opportunity to serve customers regardless of whether they wish to remain anonymous or not. We also appreciate the feedback, even if sometimes they tend to be disappointing. It only means we need to work harder. Nonetheless, thank-you for the kind words. Tommy PotterJapanese Auto Masters
So far the Miata seems to be running pretty good! we still might have a slight problem with the engine running rough...we'll see how it goes.
Business response:
Mike, If there is still a problem with a rough-run condition, please call us to reschedule for a review of the issue. More specifically, have me test drive the vehicle with whomever is the primary driver.~Tommy
Great service ! Thank you
Business response:
Mark, Always a pleasure servicing your vehicles needs. We appreciate your business. Cindi David, Dennis, Tommy, & the Crew of Japanese Auto Masters
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is open now. It will close at 5:00 p.m.