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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best auto mechanics/service in Tidewater. I've been going there for more than a decade and I live in Norfolk.
Business response:
Jay, Always a delight to see you ~ by far one of the most pleasant customers we have ever had the pleasure of serving. Cindi, Tommy, Dennis, David, & The Crew
I take my vehicles to Japanese Auto masters because they only fix what needs to be fixed, do it right the first time, and charge fair prices.
Business response:
Mr. Jernigan, As always, we appreciate the high marks and your comments. We will always do our best to make sure your experience here exceeds your expectations. Cindi, Tommy & The Crew of Japanese Auto Masters
Looking to establish a relationship to care for our vehicles for their remaining life--spent most of our time either with the dealer or Merchants Tire & auto--Hoping you guys will fit that requirement for us so we have one less thing on our plate to worry about.
Business response:
Mike, Thank you for your feedback. We appreciate your business and look forward to providing all of your future auto needs.
FAST SERVICE, FRIENDLY CREW AND GOOD WORK. -susan
Business response:
Susan, We want to personally thank you and Bob for your patronage over the years. We appreciate your business. Cindi, Tommy & The Crew of Japanese Auto Masters
Excellent
Business response:
Thank You for the kind words - a little appreciation goes a long way! Thanks from Tommy, Cindi, & The Team of JAM
My first time at japanese Automasters and facility was super clean, David was excellent! Friendly and very thorough. Will definitely refer my friends and family. Oh, and the pack of double mint gum they left in my vehicle with a thank you note was a nice touch. Like the mint on top of your pillow in an established hotel .
Business response:
Our goal is not just to do a good job, but rather to provide a pleasant experience as well. Thank you for the review and comments. Cindi & Tom Potter, and the team of JAM.
How good are these guys? I moved to Fredericksburg, VA and I still come back to see them in VAB!! Always a good experience.
Business response:
Thank your for the great review and your comments. We know we are not perfect, but we will always do the very best we can to make sure your service visits are pleasant and the work is done above your expectations. Cindi & Tom Potter and the team of JAM
Great staff, service and reasonable cost as usual. One of the best automotive shops in Hampton Roads.
Business response:
Jay, You are a great man and an all around nice guy! We are honored to call you a friend. Thank-you for the comment and review. Dennis, David, Tommy & The Crew of J.A.M.
Professional, courteous service. Cindi, gave me a tour of the facility as this was my first visit. Excellent service and provided a complementary 25-point inspection to help prevent future issues.I will use their maintenance service again, and pass their name on to my friends.Highly recommended!!
Business response:
Mr. Welch, Thank You for the great review and comments; they are appreciated and never taken for granted. We look forward to servicing your vehicle for years to come! Sincerely, Cindi, Tommy, & The Crew of JAM
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is open now. It will close at 5:00 p.m.