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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
Select a rating
Chad C.'s profile image
Chad C. 
on Birdeye

10 years ago

Excellent service as usual. 

Business response:

Chad, Thank You for selecting us to service your vehicle & Thanks, again, for the positive reinforcement. Cindi, Tommy, & The Crew of JAM 

Penny C.'s profile image
Penny C. 
on Birdeye

10 years ago

Outstanding workmanship and friendly customer service! 

Business response:

Thanks, Penny, for the kind words. Always a pleasure to serve you! Cindi, Tommy & The Crew of JAM 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

10 years ago

Great customer care and service. 

Business response:

Thank You for the kind words - a little appreciation goes a long way! Thanks from Tommy, Cindi, & The Crew of JAM 

Paul B.'s profile image
Paul B. 
on Birdeye

10 years ago

Super Great 

Business response:

Thanks again, Buchheim's, for the positive review! Hope your trip went well! Cindi, Tommy, & The Crew of JAM 

Ted B.'s profile image
Ted B. 
on Birdeye

10 years ago

It is our company's pleasure to have our vehicles serviced at Japanese Auto Masters! The staff is always ready to help and able to take us at a moment's notice. We value the effort and the work has been first rate! I believe this company is honest and it shows! 

Business response:

Ted, We strive consistently to always do right by our customers and we greatly appreciate the opportunity to work with companies of the same caliber. Cindi, Tommy, & the Crew of JAM 

Joseph S.'s profile image
Joseph S. 
on Birdeye

10 years ago

As always I find not only excellent auto care, but a caring for the needs of their customers. I needed to be home with my wife and a sick daughter, but I needed to have my front brakes replaced. I was given a ride home and later that afternoon they brought the care home to me.Thank you for your great service. 

Business response:

Mr. Schramm, We appreciate the gracious comments and review. We are here to serve you our customer and we will always try to do our best! 

Pat C.'s profile image
Pat C. 
on Birdeye

10 years ago

Love Japanese auto always the best, reliable and fair. The work is excellent, the estimates are right on target. It is a pleasure to do business with them year after year. 

Business response:

We have a great many loyal customers we sincerely appreciate, but few so much as you. Cindi & Tom Potter and the Team of JAM. 

Pamela M.'s profile image
Pamela M. 
on Birdeye

10 years ago

Always get good service when I take my cars there. They know what they are doing 

Business response:

Thank you for the review and the kind comments, As always we appreciate your patronage. Cindi & Tom Potter and the Team of JAM. 

Skip B.'s profile image
Skip B. 
on Birdeye

10 years ago

Thanks for another great experience at Japanese Auto Masters! 

Business response:

Skip, Thank you for your loyalty over the years. We appreciate your business. Cindi, Tommy, and the JAM Crew 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is open now. It will close at 5:00 p.m.