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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Really enjoyed working with David and appreciate his patience and input as I asked a number of questions.
Business response:
Kevin, Thank you for trusting our shop to service your vehicle, and thanks, again, for choosing us. Tom & Cindi and the TEAM of JAM
Good service, good people, I trust what they tell us.
Business response:
Patricia, While your son works here and does a great job, we still appreciate your review and kind words. Thanks, Cindi & Tommy
They did a great job. Excellent communication.
Business response:
Martin, Thanks for the review and comments, always happy to have a satisfied customer. Cindi & Tom Potter and the Team of JAM
David and his crew are always top notch! Every time I have brought my vehicle for service they have gone the extra mile to ensure the service I requested is completed on time and as agreed, which is a rarity these days with auto maintenance shops. I have found THE auto shop to take my vehicle for regular maintenance and repairs!
Business response:
Sam, Thank you for allowing us the opportunity to service your Land Cruiser. We love to hear from our customers! We have been in business since 1982 and work hard everyday to keep our customers satisfied. Cindi & Tom Potter and the Team of JAM.
My family has been taking their cars to Tommy for over 30 years. He is honest, fair and cares about doing what's best. That's really hard to find in todays car service world. He has surrounded himself with a great team and that's his winning combination!
Business response:
Thanks for the great review and comments. Sincerely, Cindi, Tommy, & The Crew of JAM
Good Work
Business response:
Thank you, we love the reviews
Great service done quickly.
Business response:
Buddy, Thanks for the reply & review. We sincerely appreciate it. Tommy, Cindi, and the JAM Team.
As always amazing service. No one else compares. I just had my FJ40 serviced and it runs great. I appreciate the expertise and courtesy they always display. Thank you.
Business response:
Jeff, While we see a fair share of FJ's, your FJ40 is one of very few as clean as it is. Love the HEI ignition. Thanks for the review and kind words. The Team of JAM.
Did not incur work that was not necessary
Business response:
Thank you for the review and the kind words. The Team of JAM
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is open now. It will close at 5:00 p.m.