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Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
As always, fast and efficient service from the JAM team.
Business response:
Mike, as always a sincere thanks for the review and kind words. The Team of JAM!
Easy to set appointment; thorough. Very nice to work with.
Business response:
Thank you for the nice review!
Japanese Auto Masters to the rescue again! It never ceases to amaze me at the company's dedication to customer service! They were knowledgeable, friendly and helpful and I even forgot to give my coupon ahead of time and they had no problem crediting my bill before I arrived to pick up my vehicle. I love their new location and I am so glad they are close. Keep up the good Work Japanese Auto Masters!
Business response:
James, We can never say it enough ~ how much we appreciate our customers. We sincerely appreciate the great review and comments. Cindi, Tommy, & The Crew of JAM
Always fair, dependable, and effective. Best service we have ever had - anywhere.
Business response:
Mr. McGillivary, It is always a privilege to service your vehicle. Thanks for your patronage and thank you for your service to our country! Cindi & Tom Potter, Dennis\David and the rest of the Team of JAM.
They diagnosed my problem, set my appointment in two days and I was in and out on time. Everyone was very friendly, bright and the new facility is very clean and inviting.Thank you.
Business response:
Roger,We appreciate the high marks you gave us recently and are always looking for ways to make out customer services better. Tommy and the Team of Japanese Auto Masters
Amazing personalized service. Highly recommend JAM!
Business response:
We greatly appreciate the super comments. Thank you for allowing us to service your vehicle. The management & Team of JAM~ Cindi & Tom Potter
Very thorough
Business response:
As always Mike, we appreciate the opportunity to service your vehicle. Thanks, Tom & Cindi Potter and the Team of JAM.
Always quality service. Honest and professional service. So glad I found them to service my cars. Wouldn't go anywhere else.
Business response:
Mary Ellen, Thank you for allowing us the privilege of servicing your vehicle. Tom & Cindi Potter and the team of JAM.
Japanese Auto Masters is who I go to for all three of our cars (one of which isn't even Japanese). They are always thorough, professional, and reasonably priced for the services that they provide. It's nice to have a place where I can take my car and trust that its being properly cared for.
Business response:
Jim, The years in business have taught us many things. The greatest of these is we are nobody without our customers. Thank you for the great review! Tom & Cindi Potter and the Team of JAM.
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
Japanese Auto Masters is open now. It will close at 5:00 p.m.