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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was the first time using Japanese Auto Masters and could not have been more pleased with the service. The courtesy and professionalism were topnotch.
Business response:
We hope that your first impression of our shop and staff is only the beginning and that every future visit is better than the one before! :) Have a great 2014~The Team of JAM
I usally get good service from japanese auto masters......fair pricing and quick to get my car done.....but this last trip I got home and noiced that I had a puddle of oil underneath my car so I looked down to see what was going on and it appears the person that serviced the car didnt take the splash guard off and when I got home the car was in the drive way and the oil dripped out
Business response:
Mark, We wish to express our sincere reqret that your vehicle was returned to you in the manner it was and will make certain to see it doesn't happen again. Cindi & Tom Potter
Good job and very respectful people in the job.
Absolutely the BEST service facility in the state of VA or anywhere else.
Business response:
You and your family have been very loyal over the years and recommended many new customers to us. We are forever grateful! You and the Mrs. have a fantastic 2014. From the team of JAM.
As always, Japanese Automasters assessed my problem and provided honest, reasonable and quality work.
Business response:
Diane, Thank you for the nice review. Thank you for your continued trust in us.
Been dealing with Japanese Auto Master since 1985. Have always been treated fairly and the company stands behind their work.
Business response:
Thank you Don for the kind words and nice review. See you in 2014!
I always have a great experience at your shop. I have been bringing both my vehicles there for 4 years and I always leave your shop with a great comfort level knowing the work has been done right and I am not being ripped off.
Business response:
Thank you Kenneth for your kind words and great review. Merry Christmas and Happy New Year! See you next year! From the team here at Japanese Auto Masters.
Great service. Thank you!
Business response:
Thank you Anthony! Merry Christmas and Happy New Year! From the Japanese Auto Masters Team
Excellent service as usual
Business response:
Thanks Susan, Enjoyed chatting with you. Merry Christmas from the Team of Japanese Auto Masters.
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is open now. It will close at 5:00 p.m.