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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
Select a rating
Susan T.'s profile image
Susan T. 
on Birdeye

11 years ago

Excellent service 

Marty B.'s profile image
Marty B. 
on Birdeye

11 years ago

Excellent work and service. Family oriented. Costs come in at or below estimate. Always totally satisfied. 

Business response:

Thank you Marty B. for your kind words. Happy Holidays and see in next year! 

Mike O.'s profile image
Mike O. 
on Birdeye

11 years ago

Great Service 

Business response:

Thanks Mike! We appreciate the positive review. 

Norma S.'s profile image
Norma S. 
on Birdeye

11 years ago

Always helpful, great service. 

Business response:

Thank you for the positive review! We sincerely do appreciate our customers comments. 

Allan P.'s profile image
Allan P. 
on Birdeye

11 years ago

the whole experience was very professional, friendly and prompt. 

Business response:

Thank You Again for the Positive Feedback! We do appreciate our customers and want to make sure their experiences with our shop to be the best possible! 

Rudolf H.'s profile image
Rudolf H. 
on Birdeye

11 years ago

Good job. Don't forget about cabin air filters. 

Business response:

Thank you Rudolph H. for the nice review, Some signs that you need a new cabin air filter are reduced air flow through your HVAC system, such as when you crank up the fan too high and you get more noise than results. Another is persistent bad odors. Even if you don't have these warnings, you should have the filter checked at least once a year. 

Mike F.'s profile image
Mike F. 
on Birdeye

11 years ago

Great service call. 

Business response:

Thanks Mike F. for your continued trust in us! 

Rob R.'s profile image
Rob R. 
on Birdeye

11 years ago

As usual, superb service and workmanship, thanks and a Merry Christmas to everyone.Rob 

Business response:

Thank You Rob R. & Family for the nice review and we wish you all a Merry Christmas and Happy New Year! From the gang at Japanese Auto Masters. 

Patricia D.'s profile image
Patricia D. 
on Birdeye

11 years ago

Good service, good atmosphere, friendly people, competitive pricing, confident in what they did to my vehicle. Thank You JAM :) Will definitly be back.. 

Business response:

Thank You Patricia, We really do appreciate the trust you have in us. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is open now. It will close at 5:00 p.m.