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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

great, friendly and reliable service as always! 

Business response:

Thank you for the continued trust and look forward to seeing you in the New Year! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

First visit to JAM - a friend recommended them years ago but location was not convenient. I am glad they moved to Holland Road ! Clean and comfortable waiting area and my car was ready to go in a little over an hour. I will definitely refer my friends to this shop. 

Lorne S.'s profile image
Lorne S. 
on Birdeye

11 years ago

Good people that seem very trustworthy! Work done when promised! I highly recommend Japanese Auto Masters...JAM, for all you minor or major repairs and maintenance! 

Business response:

Thank you Lorne for your business and the positive review, It has been our pleasure to serve our customers for over 30 years! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

I made a stupid error and needed an appointment the next day. They got me in and out in an hour and were very friendly. They make me feel informed about my truck. 

James W.'s profile image
James W. 
on Birdeye

11 years ago

Good, quick and honest 

Frank E.'s profile image
Frank E. 
on Birdeye

11 years ago

Great service! 

Business response:

Frank, Thank you for your business! and the great review. 

Peter T.'s profile image
Peter T. 
on Birdeye

11 years ago

I needed an annual safety inspection and my car had a couple of electrical problems. I was thinking that there would be a lot of time spent on troubleshooting but the guys were able to pinpoint one of the problems immediately, just from my description of the symptoms. The other one took a bit longer and the rear brake pads and rotors had to be replaced but, overall, the time and cost of repairs were much lower than I had feared.I have recommended Japanese Auto Masters to friends and would not hesitate to do so again. 

Business response:

We are so glad that we were able to take care of your vehicle quickly and get you back on the road! Thank you for your business. 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

These guys have always done exactly what I've asked and always stick to the timeline they set. Never had any surprises. 

Winnie B.'s profile image
Winnie B. 
on Birdeye

11 years ago

Fast, honest service. Congratulations on your new location. 

Business response:

Thank you for the positive comment, we really are enjoying our new location. Thanks again 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is open now. It will close at 5:00 p.m.