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Joe Myers Ford Service

4.5

About this business

Our Ford service department is here to help keep your vehicle in great shape for the long term. From minor to major auto repair services, our factory-certified technicians can handle it all. Visit our auto repair shop in Houston for all of your car maintenance needs. 

Location details

16634 Northwest Fwy, Houston, TX, 77040, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
4.52,330 reviews
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Diego G.'s profile image
Diego G. 
rating
4 years ago

The worst service experience I have ever had in my life. Took 3 weeks to get me into a rental vehicle when my power steering went out under warranty. Gave a few more concerns for them to check out while there. After a little over a month I got my vehicle back (After driving an hour and a half up there another time when I was told my vehicle was ready only to be told it was not). The only positive note out of this whole experience was Joe Lavigne caught that there was still an issue with my vehicle before I was given it back.... read more

Andy B.'s profile image
Andy B. 
rating
4 years ago

Absolutely the worst customer service I've ever received. If you're thinking about buying an F250 Super Duty truck better purchase it elsewhere. The few times I've taken it in for service, I have been given the run around, ignored and treated like they were doing me a favor to service the $65k truck that I purchased from them. Avoid the frustration and go somewhere else. Last time I went to pick up my truck (keep in mind they did not have the part needed and did not know how long it would take to get it but wanted to keep... read more

Ayaan S.'s profile image
Ayaan S. 
rating
4 years ago

I had a really bad experience in Joe Myers Ford. We were bargaining on the price (really close) and the manager came out his name was Ralph Mendoza really impolite and mean- passing on rude and sarcastic comments on the bargaining price. Never going back again. Worst dealership ever! 

Somaan S.'s profile image
Somaan S. 
rating
4 years ago

Worst Customer Service, we went there to look for Mustang 2020, Manager was so sarcastic and was passing on lousy comments - His name is Ralph Mendoza manager at Joe Myers ford Never going again at all I have even called corporate and requested an action against him Worst experience ever!!! 

Nour K.'s profile image
Nour K. 
rating
4 years ago

I bought a truck 3 month ago and I'm driving on expired temp plates I keep calling them and no one is giving me the right answer 

kyle g.'s profile image
kyle g. 
rating
4 years ago

This is the worst experience at a dealership ive ever had. From the top down everyone is worthless. Trying to get anything done here is like playing cards with my sisters kids. Save yourself some time and go anywhere else but here. 

Veronica C.'s profile image
Veronica C. 
rating
4 years ago

Most everyone wasn't wearing face coverings, employees and customers alike. I wore my mask and kept away because it didn't feel secure to wait inside. 

Ivan I.'s profile image
Ivan I. 
rating
4 years ago

I want to be clear, this review is not for all the staff, my issue was specifically with two big Liars, unprofessional and lazy employees, TEMO GARCIA ("manager" in pre-owned) and JORGE DE LEON, this last guy does not work in this dealership anymore, at least that was that they told me the last time when i was there looking for help, i am not sure if this is true because like i said, these people are not honest of all. My issue, I traded in my 2018 ford F150 (it was pay-off) for a 2016 ford F150 with high mileage, as my tru... read more

Mike T.'s profile image
Mike T. 
rating
4 years ago

I went to Preowne vehicules , talk to mauricio sales guys he was nice when we star the process to get approve , I told him my credit is no good also I let him kwon , I can put only $1000, down, after he came back from financial dept, very bad attitud, try to change my mine , ask me for $2500 down payment , I do understand my credit situacion , very bad experiences bad srervice, that is all. 

Frequently asked questions about Joe Myers Ford Service

How is Joe Myers Ford Service rated?

Joe Myers Ford Service has a 4.5 star rating with 2,330 reviews. 

When is Joe Myers Ford Service open?

Joe Myers Ford Service is open now. It will close at 7:00 p.m.