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Joella Benson

4.7

About this business

Location details

17300 Dallas Parkway, Suite 1030, Dallas, TX, 75248, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.71,008 reviews
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Cesar B.'s profile image
Cesar B. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

Communication from Joela and her team about what was happening throughout the process 

Walter G.'s profile image
Walter G. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

Communication 

Andrea D.'s profile image
Andrea D. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

At the end people were very atttentive however i ledt multiple messages and never received a call back. In the amount and names were incorrect. 

Eva S.'s profile image
Eva S. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

More communication 

Nancy G.'s profile image
Nancy G. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

Lack of communication from lender to title company 

Angelo J Guida B.'s profile image
Angelo J Guida B. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

Great experience  

Katrina H.'s profile image
Katrina H. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

Closing day. My title company folks stayed until 7:30 on a holiday weekend so we could fund. Grateful that it funded same day, but it turned my clients happy day into stressful waiting.  

Tara S.'s profile image
Tara S. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

Communication. Took a long time to respond to emails. I had to reach out several times to her team to get answers. In the end she did keep me up to date weekly on the loan as it was moving through the process with the auto generated emails, which was helpful.  

Caleb James T.'s profile image
Caleb James T. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

Better communication, more timely replies and information would have been nice. Overall acceptable service, but it could have been better. 

Frequently asked questions about Joella Benson

How is Joella Benson rated?

Joella Benson has a 4.7 star rating with 1,008 reviews. 

When is Joella Benson open?

Joella Benson is closed now. It will open tomorrow at 9:00 a.m.