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Kenny Kent Toyota
- Car Dealers
- Evansville, IN
About this business
Location details
5600 Division Street, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I did not have it serviced there.. They refused my 50,000 miles service even tho I paid for it when I bought the car.. Maintenance care package 4yr/50,000 miles
Business response:
Thank you for your review. Unfortunately, our records indicate that your mpp policy had expired by mileage when you came in for service. You had used your service intervals and were over the 50,000 limit. We are happy to assist with any further explanation of your service package, and answer any questions you might have. Please contact Jeff White, our Service Manager, at 812-469-6302.
The quality of mechanics is good but the service dept needs much to do on improvement ! Its so bad Im searching for a replacement to take my vehicle, just because I cant trust them on job being done or price or just anything. Ive been loyal many years, the past 5 its severely gone down. Sorry for bad review but its been true every time Ive gone there.
Business response:
We are sorry to hear that you had a poor experience with our service department. We take all feedback seriously and would appreciate more information about the specific issues you encountered, so we can address them. We strive to provide our customers with the highest level of service and it's disappointing to hear that we fell short of your expectations. We would like to make things right, so please don't hesitate to contact us with any additional details or concerns.
Excellent service,friendly
Business response:
Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.
Emails wont stop from this dealership. Ive unsubscribed so many times, but they just keep coming.
Business response:
We apologize if you have been receiving an excessive number of emails from us. Your feedback is important to us, and we are committed to improving our communication practices. To ensure we address this issue, could you please provide more specific details about the emails you've been receiving? This information will help us identify the problem and take appropriate steps to rectify it. Additionally, if you wish to stop receiving emails from us or have specific preferences regarding the type and frequency of communication, pl... read more
Overcharged and added a $20 oil booster. Will not return.
Business response:
We're sorry to hear that you were not satisfied with the pricing of our services. We understand that pricing is an important consideration for our customers, and we strive to offer competitive rates while maintaining the quality of our service. To better address your concerns, could you please provide more specific details about the service or pricing issues you encountered? This information will help us identify any areas where we can make improvements or address any discrepancies. Your feedback is valuable to us, and we ar... read more
Absolutely turned off by salesman and finance manager. I found them both to be dismissive, non-responsive, uninterested is truly working with a customer and trying to be courteous, helpful and willingly treating me like an intelligent, interested customer. I have driven a Kenny Kent Lexus since the 90"s and, because of the treatment I received at the dealership, have bought my car and am looking at other brands. I love the Lexus; however, I don't like the current attitudes and lack of interest
They didnt fit the AC filter cover back in properly. It dropped behind the glove box and when I opened it, the cover broke. According to Kenny Kent, they have the best guys in business. They cant even put the cover back.
The F and I employee Jason was an absolute horror to deal with. Pushy and aggressive. Wouldnt take no for amasser when declining additional items. Combative and snarky.
I had a routine oil change scheduled. Drove out after they were finished assuming all was well. 2 days later, when getting an alignment done at an independent garage, the mechanic told me there was oil all over my engine and that my oil filler cap was missing. The dealer had not replaced the cap after my oil change two days earlier. I called the dealer and they agreed to clean the engine at no charge. I took it to Kenny Kent to get it cleaned. After about 30 minutes they told me it was "done." I raised the hood just to check... read more
Frequently asked questions about Kenny Kent Toyota
How is Kenny Kent Toyota rated?
Kenny Kent Toyota has a 4.5 star rating with 4,489 reviews.
When is Kenny Kent Toyota open?
Kenny Kent Toyota is open now. It will close at 8:00 p.m.