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Kia West
- Car Dealers
- Coquitlam, BC
About this business
Location details
1881 United Blvd, Coquitlam, BC, V3K 0B6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
They don’t stand by there own promotions.My son bought They don’t stand by there own promotions. My son bought his first car and they never disclosed that the dealership had a winter package promotion.One day after picking up his car I saw the ad in the newspaper so called them and the response we got was you can’t have everything. To say we were disappointed doesn’t even cover it.It’s not about the package it’s about the principal. I see it as false advertising.
Business response:
mannyc, We are sorry you feel this way, however we would like to point out that we do indeed stand behind our promotions. Instead of a winter tire package your son received VIP lifetime oil changes as well as several other things we gave to him as a bonus. We cannot give away everything or we would not be in business. If you would like we can swap out the Oil changes for a winter tire package or we can offer dealer cost on a winter tire package. Please let us know how you would like to proceed.
Very unethical and fraudulent tactics were used by Brad at Kia West’s finance department. We drove away with a brand new Kia Niro EV on Sept 26th, financed under my name and my partner’s name. We were very surprised that my partner was approved for financing because he became a Permanent Resident just three weeks before, so he has ZERO Canadian credit history. We asked Brad how it’s possible that my partner is approved for a loan. Brad’s response, “I’m just that good at my job”. The next day Brad calls and informs us that my... read more
Business response:
We have worked very closely with you to resolve and explain everything you have brought up. The charger was on back order and we rushed it to you once it came in. Our team has adjusted any documents to your pleasing. If there is anything else you would like to have further discussed please feel free to reach out to one of the many managers that have worked hard with assisting you. Jenny, Joel, Dane and Kali.
Confident, with knowledge of vehicles and there history from sales rep wasn't the best
Sales gives you a trick not good doesnt meet my expectations ask you a lot of questions but they never give what you like
Business response:
jeff18, The General Sales Manager, Joel Edgar, would love an opportunity to discuss your experience. Please feel free to reach out to him via email or phone at 604-777-1292 or joel@kiawest.com.
Went there today to test drive and buy a used Kia Soul. Made an appointment for a certain car at 3 pm the previous day. When i arrived for the first appointment in the morning they went to get the car for me to see. Well they pull up in a different color and year, i said thats not the car. Salesman goes inside and comes out and says oh we sold that one last sale last night. Likely story. Then they try and sell me some other car I’m not interested in. Deceitful xxxxxxxx by this dealer trying to scam me by advertising somethin... read more
Business response:
Marvin, The Assistant to the GM, Jenny Eliazian, would love an opportunity to discuss your experience. Please feel free to reach out to her via email or phone at 604-777-1292 or jenny@kiawest.com.
I will say there was no games or insults from this dealership. I have much worse experience from other dealerships especially gm I would never deal with a gm dealer again
Business response:
Hi Davekw! Thank you so much for taking the time to write this amazing review. We are so very happy that you had a positive experience at our dealership! We truly value and appreciate your business and we look forward to seeing you again soon! Have a wonderful day!
Do you like lies? Come on down where we lie to your face even after you've caught us red handed! How can a KIA dealership not know if their own vehicles have been in an accident? I could tell there was something wrong with passenger rear side from 50 ft away. After having it professionally inspected it turns out it was in a a major rear ender. Sales continued to show us a carfax that said clean title and argue that it was a 'clean' car with no accidents. Everyone I had look at it noticed right away that it had been in an acc... read more
Business response:
Zak, Our General Sales Manager, Mo Meghji, would love an opportunity to discuss your experience. Please feel free to reach out to him via email or phone at 604-777-1292 or mo@kiawest.com.
This dealership is very good at tricking people. There are some problem with my car and it`s not indicated in my sales document. This company lied to me and sold the car.
Business response:
hellothere, We assure you that this is not how we do business and Our General Manager would love to discuss in detail with you about your experience. Please call 604-777-1292 and ask for Dane Endresen, General Manager, or email dane@kiawest.com .
Research and double check The salesmen are uneducated and make mistakes around every corner. I recommend if you HAVE to go to KIA west to do your research and double check their work. Its much easier for you to just allow them to be a bystander and hand you the keys than to actually allow them to speak. When I say check their work, I mean check to ensure that they include the basics in your car (i bought a plug in and they forgot my charger), to the insurance (telling them copy and paste is not simple enough.. they still mak... read more
Business response:
Rebecca, Our General Manager, Dane Endresen, would like to discuss your experience with you in more detail. Please call or email him at your earliest convenience. 604-777-1292 or dane@kiawest.com
Frequently asked questions about Kia West
How is Kia West rated?
Kia West has a 4.3 star rating with 1,907 reviews.
When is Kia West open?
Kia West is open now. It will close at 6:00 p.m.