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4925 Sepulveda Blvd, Sherman Oaks, CA, 91403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Last night I noticed the thermostat showing 80*. A closer look showed two alert messages. It was a Saturday night and the temperature was dropping so I turned on a fan and went to bed. Sunday morning I called Kilowatt got the message center told them the situation, they said they would notify the company. 15 minutes later Dean the owner of the company calls tells me he checked his computer looked up my system saw the codes, then tells me how to reset set the unit. On a Sunday morning the owner called me back. I gave Kilowatt... read more
Business response:
Thank you Jim! The whole Kilowatt Team is so happy to hear that you are pleased and grateful for your recommendation! Thank you .
Let me start with usually how I end my reviews. If you're in need of of help with your AC or Electrical work HIRE Kilowatt! Ok now that we've gotten that out of the way let me go into my experience. I started with thinking I just was going to need the fuses replaced in my AC unit. Sadly that wasn't the case. Fortunately Dean wrote to me on Yelp explaining that because my unit was so old he'd like to encourage me to reach out and see how they could help further advise. I appreciated that the owner of the company reached out... read more
Business response:
Wow! Thank you Steve! I cannot wait to read this review in our staff meeting. You describe exactly what we aspire to be. This review is an inspiration and the kindest encouragement. Thank you!
"Byron" and his team are awesome! We loved working with Kilowatt They were so easy to talk to on the consultation and were very thorough in explaining the process. The quote was very reasonable and fair: When they did the install the guys who came were so kind and hardworking. Can't recommend enough!
Business response:
Thank you Simon! We are thrilled you’re happy and grateful for this beautiful recommendation.
After 15 years we needed a new unit. These guys showed up on time with a brand new system installed in less than eight hours. If you want value, this is it. They are very professional and left the place sparkling clean. Not just empty promises: they say what they do and they do what they say.
Business response:
Thank you Francois! We are so glad you’re happy. It was a pleasure working for you!
Dean is amazing, do yourself a favor and ask for him. He is very passionate and helpful. I had an issue and he helped me resolve it.
Business response:
Thank you Abraham!
Great quality and service. Customer service is top notch. They are on top of things at all times, in the best way possible. They called me about 6 months after they installed our Platinum HVAC to setup a time to come by and check on things and change the filters and just make sure that things are running smoothly. It was free of charge and just something they do as part of being a wonderful company. Thank you!
Business response:
YK, thank you for this beautiful review! We will be reading this at our staff meeting as inspiration for the team. So happy you’re happy. Thank you!
First Dean Gilford, Kilowatt's owner, called me back on a Saturday night--amazing, unexpected, reassuring! Then again on Sunday morning he took the time to call me and set up an appointment for Byron to come by on Monday. Byron talked us through the options. We went with the heat pump, 4-tonnage, variable. And we had it up and running by Wednesday. Armando, Hector, Joe, Jose, and other gentlemen came through and respected our home, our anxiety, and explained everything. This team has worked together for many years! Elizabeth... read more
Business response:
Thank you Shelby! Every member of the Kilowatt team puts their heart into providing great value to our customers and we are all so thrilled that you’re happy. Thanks for taking the time to write this review, and thank you for the great photos!
Kilowatt came recommended to me by two work colleagues and they did not disappoint. Incredible company and above and beyond service. Dean and then Vernon helped coordinate a completely new HVAC install in my home, and Joe, Hector, Armando and Jose came to do the replacement and install. They were ALL very patient, courteous, and communicative throughout the entire process -- Joe and team cleaned up before they left and tested everything thoroughly. I had high expectations for Kilowatt based on the recommendation, but everyon... read more
Business response:
Thank you Andrew. It was our pleasure. We are thrilled you are happy with our work.
Great service. Good price. Came right on time. Got the installation done as promised. Cleaned up well. Entire crew friendly and efficient. Would recommend highly.
Business response:
Thank you Daniel. We are so glad you are happy with our work. Thanks for the great review!
Kilowatt Heating, Air Conditioning and Electrical has a 4.9 star rating with 678 reviews.
Kilowatt Heating, Air Conditioning and Electrical is closed now. It will open tomorrow at 7:00 a.m.