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Kilowatt Heating, Air Conditioning and Electrical

4.9

About this business

Location details

4925 Sepulveda Blvd, Sherman Oaks, CA, 91403, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
SunClosed
4.9678 reviews
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Peegy S.'s profile image
Peegy S. 
rating
a year ago

I recently called Kilowatt on a Friday night because my AC was not working. Not only did a repairman (Byron) come out within 24 hours (on a Saturday), but he fixed the wiring and got the unit working again. He let me know that my air conditioning was on its last legs and suggested I get a new one. He worked with me on the pricing and was not at all pushy. Byron, Carlos and the crew were at my house in less than a week installing my new unit. Dean, the owner, came out to check out and oversee the job. They were kind, co... read more

Business response:

Thank you Peegy, we are so glad you are happy with the service provided by Kilowatt. Byron, Carlos, Dean and the whole crew put their hearts into it every time. Thank you. 

Nancy L.'s profile image
Nancy L. 
rating
a year ago

Our aircondition unit stopped working on Wednesday and we called Kilowatt. Within a few minutes, the owner, Dean called us. He was in the neighborhood and he came out much to our delight since it was 94 degrees outside. He restarted the unit. However, it is on its last legs and we will need a new one. He gave us an hour of his time and provided a lot of good information. There was no service charge, and we were very appreciative. Nancy and Lee C. Sherman Oaks 

Business response:

Happy to help. Thank you for the kind words! 

Lorna H.'s profile image
Lorna H. 
rating
a year ago

Kilowatt installed my furnace and A/C when I moved into my house over 11 years ago. They service the unit every year and point out anything I should be doing to keep it working better. I've had 2 small related issues which they dealt with quickly. The last one was a bit scary for me. Water was leaking from the ceiling by a light fixture. When I called, Dean told me how to deal with it until they could come out. It was a Friday night, July 5, and I was told I might have to wait until Tuesday since it is the busiest time of ... read more

Business response:

Thank you Lorna, for this beautiful review. Thank you for being our dear loyal customer. We are happy to have been able to make your home comfortable again! 

S K.'s profile image
S K. 
rating
a year ago

This is a little late but we have kilowatt help repair our air conditioning which gave way. Ernie helped us and was fantastic. Prompt, thorough, and very patient. I really liked how well he was able to explain everything so clearly of how the system worked and things which may be affecting it. Very very positive experience with Ernie. 

Business response:

Thank you for this fantastic 5-star review of the service you received from Kilowatt and Ernie! 

Janna ..'s profile image
Janna .. 
rating
a year ago

Contacted for help with a cooling outage and Dean was very helpful to discuss on the phone what might be the problem and actually recommended I go to another provider who had a relationship with the brand of my unit. I really appreciate that integrity. 

Business response:

Thank you Janna! Happy to help. 

Cathy K.'s profile image
Cathy K. 
rating
a year ago

Byron came out today to check my system. I was using another company who said I needed thousands of dollars worth of repair. I was shocked because my system had previously been working perfectly well. Byron assured me that we didn't need to do work, and continued to do a routine check on my system. I will be using Kilowatt from now on! 

Business response:

Thank you Cathy. We are thrilled that you’re happy with the AC service Byron provided. 

Sabrina M.'s profile image
Sabrina M. 
rating
a year ago

Tommy came out to service our AC. It just isn't keeping up with our (so far) mild heat and we didn't want to wait until it got worse. He had several suggestions on how we could improve the cooling output. While we couldn't do all of them this time, we are scheduled for a deeper cleaning next week and I decided to sign up for the service contract. The AC seems to be running better already, and he was polite, kept things clean, and was punctual. 

Business response:

Thank you Sabrina! We are so pleased you’re happy with the service Tommy provided and we look forward to keeping your home cool and comfortable all summer. Thanks again! 

Rani S.'s profile image
Rani S. 
rating
a year ago

I've had my system for about 12 years. Byron came out today to do my 6 month maintenance. He was very thorough in his check up and assessment of my system. He also took pictures of my roof (unasked) to show me how it's doing which was very helpful! 

Business response:

Thank you Rani! 

R M.'s profile image
R M. 
rating
a year ago

I had the crew at Kilowatt put in a new hvac system in my home some years ago. It was a pleasure doing business with them then and since that time they also do the routine maintenance. Every time the service person has been prompt, friendly and efficient. Yesterday Tommy came out to do the service which had not been done in a while. He did his stuff, answered my questions and was done in a jiffy. Would recommend him and the company for sure. 

Business response:

Thank you RM! We are thrilled that you’re happy with the HVAC system installation and the maintenance service provided by Tommy. 

Frequently asked questions about Kilowatt Heating, Air Conditioning and Electrical

How is Kilowatt Heating, Air Conditioning and Electrical rated?

Kilowatt Heating, Air Conditioning and Electrical has a 4.9 star rating with 678 reviews. 

When is Kilowatt Heating, Air Conditioning and Electrical open?

Kilowatt Heating, Air Conditioning and Electrical is closed now. It will open tomorrow at 7:00 a.m.