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La Quinta Inn & Suites Alvin
- Hotels
- Alvin, TX
About this business
Location details
880 TX-35 Loop, Alvin, TX, 77511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Forgettable The price the floor needed vacuum and there was pee on the toilet so Obviously. They didn't clean well if at all. To expensive for what is lt was it no reason for it to cost 177 dollars for that hotel!!!!!
Business response:
Hello Heather, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Poor Unable to sleep. Several rooms down was a dog that would not stop barking. I told the front desk twice. Had another room on the same floor for other person they too had problems sleeping because of the dog. Was near where I needed to be.
Poor No hot water and didn't get to take a shower
Bad
Bad People next door were up and loud until 4am husband and I slept for an hour and had a fishing trip scheduled for that morning. The staff said they were unable to do anything about it.
Fair
Nice room, terrible service Musty smell in lobby and rooms, and most of all the terrible Front desk clerk the evening of 08/06. She clearly didn’t enjoy her job and certainly should not be in customer service. I’ve never left a negative review but this one is earned. Location, quietness, size of the room
disgusting it was gross Nothing dirty
Business response:
Hi Lauryn, I received your review for your stay a couple of months ago. I'm sorry to hear that you did not have a good experience. I looked back at that time period and dont see any notes or anything reported. I do apologize if there was something specific that happened. Thanks for taking the time for the feedback.
Fire alarm went off in middle of night. Thank goodness you had an alarm system. Coffee could have been hot. The humidifier machine had the clean filter light on. Room was big enough. Location worked for my travel. Coffee machine in room.
Business response:
I want to apologize for the coffemaker in your room. I will make sure to have Maintenace replace it. Also we will have them take a look at the dehumidifier.
Frequently asked questions about La Quinta Inn & Suites Alvin
How is La Quinta Inn & Suites Alvin rated?
La Quinta Inn & Suites Alvin has a 4.1 star rating with 1,465 reviews.
When is La Quinta Inn & Suites Alvin open?
La Quinta Inn & Suites Alvin is closed now. It will open at 12:00 p.m.