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La Quinta Inn & Suites Auburn
- Hotels
- Auburn, WA
About this business
Location details
225 6th St SE, Auburn, WA, 98002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
No parking available, veterans parking was occupied by Canadian young people. Eggs were ice cold, sausage's some were burnt and also cold. Nobody refilled the eggs or sausages during the over half hour we were in the dining room. We had to ask for regular coffee to be refilled. We have stayed at La Quinta before in Burlington and there was no comparison. Burlington Wa. was excellent.
I was coming to attend the pink concert and stay at your hotel. She canceled the concert at about 24 hr in advance of the concert. I spoke to someone that night and the next day @hotel and Expedia asking if I could cancel or get a credit for the new undetermined concert date and was informed it was not possible. Apparently I did not “check the box” that allowed for a refund ( I never intended not to come, certainly didn’t expect Pink to cancel.) I literally paid for a service I did not receive , needless to say I am not plea... read more
Property wasn’t the greatest located. The rooms had no ac working regularly. Very hot and muggy
Business response:
We are deeply sorry you weren't satisfied with your previous stay here with us. We will make sure we do better to improve our hospitality towards each and everyone.
We checked into room 310 on Sunday, September 17, 2023. At approximately 12:00 AM we discovered bedbugs in the bed (on the pillow, under the sheet and on the headboard). We took a live bug to the front desk who offered us another room. Of course we vacated the premises as soon as we could. It was an awful experience and ended up having to bag all our stuff to be examined and cleaned to ensure we didn't bring any bugs into our home. We also had to discard our luggage out of fear of having bedbugs in the lining or elsewhere. A... read more
Business response:
Chery, We appreciate your review. We have had this and adjacent rooms inspected for any infestation. We take any reports of pests in the room seriously and apologize that you did not feel comfortable at our hotel. Luckily, this issue is easy to address, and we have resolved it. All rooms are clear, and we hope you will have the confidence to enjoy a stay at our location in the future.
Business response:
Thank you for taking a moment to rate your stay with us, Jotina. We hope you will reach out to our management team with any issues you encounter so we can address them immediately. We aim to provide the best experience possible for each guest.
Business response:
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
Management is not good
Business response:
Thank you for your feedback, Musawer. We are sorry your experience at our hotel was not typical of the one most visitors have. We hope you will reach out to your team to discuss your visit further and allow us to address any issues you encountered.
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Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Auburn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am interested about your stay and what we can do better. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity t... read more
Horrible place to stay! Definitely one of the worse places ever, panhandled twice just getting out of the car, room stank so bad we had to move next door which wasn't much better, homeless camp across the street and no place to walk your pet if you're brave enough to venture out at night!
Business response:
Julie, We take the safety and security of our visitors to the hotel, and we hope guests will let us know immediately if anyone approaches us on our property. We take extra security precautions to ensure safety. We apologize for the need to relocate you to a more comfortable room, and thank you for your patience. May your future travels be safe.
Frequently asked questions about La Quinta Inn & Suites Auburn
How is La Quinta Inn & Suites Auburn rated?
La Quinta Inn & Suites Auburn has a 4.2 star rating with 4,110 reviews.
When is La Quinta Inn & Suites Auburn open?
La Quinta Inn & Suites Auburn is closed now. It will open at 12:00 p.m.