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La Quinta Inn & Suites Auburn
- Hotels
- Auburn, WA
About this business
Location details
225 6th St SE, Auburn, WA, 98002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Horrible screaming woke me up at 3:30 am, and continued until I gave up trying to sleep and drove home . Got no sleep, and corporate seemed to not even reply to me about my stay. I was not the first to complain but staff didn't find the offending party. I will not stay at this brand again.
Business response:
Debra, We apologize for the actions of another guest who disturbed your sleep. We alerted the authorities when we could, and they helped address the situation. However, this was an unusual occurrence, and we hope you will reconsider staying with us in Auburn again.
Loud
Business response:
Ryan, We are sorry you did not have the restful visit many guests usually experience at our hotel. Furthermore, we apologize for the other visitors that created the disturbance and were ultimately removed from the property. We hope you will return to have a more relaxing experience.
The front lady was extremely rude only stayed there for half hour
Business response:
Amandeep, I am sorry you did not choose to remain at our hotel. We do require a valid I.D. and credit card at check-in. This information is posted on all our partner sites and required from all visitors. We hope future guests will read the criteria for checking into any hotel so they are not caught unaware when arriving at their destination.
Whole building smelled of chlorine from the pool.
Business response:
Thank you for your feedback, Randall. We have been using new products in the hotel to meet our brand standards for cleanliness and sanitation protocols. It has a distinct aroma and keeps our hotel germ free. We hope you will return to visit us again in Auburn.
Don't stay downtown Auburn but if you must, try holiday inn.
Business response:
Karina, We are sorry you did not enjoy your stay with us in Auburn. We are interested to know the nature of your displeasure, and nope we can provide a different experience for you in the future.
I didn't stay again
Business response:
Thank you for taking the time to review your stay with us, Antonio. I am sorry you will not return, and we hope you will share what we can do differently to have made your recent stay more comfortable. It is our goal to offer the best possible experience for our guests.
Check-in was good, the room was great, the breakfast was fine. The amount of bleach used daily to clean something in the lobby was horribly overwhelming, you could hardly breath there. If you can book a room on the FRONT side of the hotel you'll be fine, but if you happen to be on the back side (like we were) the noise of the freeway and the noise of the rainlway cars at 2:30 in the morning was absolutely horrible.
Business response:
We are sorry you did not enjoy your visit to our hotel, DeeAnn. We strive in the current climate to keep our hotel sanitized and safe for all visitors. Our team is glad to provide white noise machines to offset the outside noises. We hope you have worry-free travels in the future and would love to provide a better stay for you moving forward.
Too noisy. Embarrassingly high cost. Sticky breakfast tables. Incomplete floor cleaning in room.
Business response:
Bill, Please accept our apologies for the unsatisfactory visit you had to our hotel in Auburn. We want another opportunity to provide our usual excellent service to you in the future.
Front desk clerk was pretty rude. It took him five minutes to acknowledge me, then he takes care of someone else in the middle of taking care of me. I also paid for the 4th floor and asked him about it but he just ignored me and gave me 1st floor. Then in turn, told me my credit card was a prepaid card and they don’t accept them. And seemed to not understand that it was a credit card and repeatedly said they don’t accept prepaid cards. Check in took about 15 minutes. Not okay.
Frequently asked questions about La Quinta Inn & Suites Auburn
How is La Quinta Inn & Suites Auburn rated?
La Quinta Inn & Suites Auburn has a 4.2 star rating with 4,110 reviews.
When is La Quinta Inn & Suites Auburn open?
La Quinta Inn & Suites Auburn is closed now. It will open at 12:00 p.m.