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La Quinta Inn & Suites Auburn
- Hotels
- Auburn, WA
About this business
Location details
225 6th St SE, Auburn, WA, 98002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
To noisy of traffic, didn’t get any sleep. The room smelt like a chlorine pool. It was clean though.
Business response:
I am sorry you r stay fell below expectations. I hope you will give us another a try and see we are always improving.
Coffe pot mot complete, called to hey foxed, nothing, had to take ot to front desk to fix.
Business response:
I am glad we were able to fix it for you. We hope you come to visit again
Staff was a rude at first until we showed ourselves friendly.
Business response:
I am sorry to hear that. I will share this with my staff to show them how important first impressions are. Thank you and I hope you visit us again.
Receptionist was very friendly. Bed was Very lumpy. The continental breakfast was very poor.
Business response:
Thank you for taking the time to write a review. We are always looking for ways to improve. I will share this with my team.
Cheaped out on the cream For the price of this hotel the breakfast was very lame. All they had was sweetened, fake creamer. When I asked if they had any non sweet cream, the clerk said she thought she could ‘dig some up’. She went in the back and I overheard her talking to another clerk about how the non sweet cream was bitter. She told her she was going to put it out to see if they could get rid of it. Then came out and presented me with more coffee mate. Pass. In the coffee capital of the state, in a hotel that charges mor... read more
Business response:
I am sorry that this was your experience. I will make sure there is cream out for guests. I am not sure what happened here and I apologize.
Old beds and crime My wife and I stayed for 5 days on a pre paid reservation. While there we had to change rooms because the bed was too uncomfortable to sleep on. We tried 4 different rooms all the same. A car got broken into in the handicap parking directly in front of the hotel. My medication bottle in our suitcase was opened and 4 pain pills (opiate) taken and the rest poured out in suitcase. I reported it to the manager and was told I would be contacted by the regional manager. I was never contacted. Do not stay here!!!
Business response:
I will contact you in person and I am sorry if this was your experience.
Avoid The staff was not accommodating at all and fails to have any interest in retaining frequent La Quinta guests. We will never stay in a La Quinta again.
Business response:
Wow looks like we dropped the ball on your stay. I wish I knew what happened. I never hear that my staff is not accommodating. We strive hard to make sure every guests stay exceeds expectations. I am sorry if we fell short in making your stay special. Please feel free to reach out to me if yo would like to discuss this further.
Rude management Management is rude and I wouldn't stay here................................................
Business response:
I am so sorry you feel that way. Please feel free to reach out to me and discuss this. We are known for our courteous and helpful staff and I would love to know what happened. I hope you give us another chance.
So LOUD!!! We were suppose to stay 5 nights, but after the first night we checked out! Our room was level with hwy 18 and we heard the freeway traffic all night long. The walls are so thin!!! There was a baby and a dog next door that was just as bad as the traffic! This hotel is way overpriced for its location. Will never stay there again!!
Business response:
WOW! I am so sorry to here of your experience. I wish I would have know. We could have moved you to the other side of the hotel, or gave you ear plugs. Thank you for giving us a try and I hope we can make the necessary improvements if you choose to come and try us again.
Frequently asked questions about La Quinta Inn & Suites Auburn
How is La Quinta Inn & Suites Auburn rated?
La Quinta Inn & Suites Auburn has a 4.2 star rating with 4,110 reviews.
When is La Quinta Inn & Suites Auburn open?
La Quinta Inn & Suites Auburn is closed now. It will open tomorrow at 12:00 p.m.