La Quinta Inn & Suites Auburn

A verified traveller 

on Expedia

8 years ago

Train tracks There is a train switching yard 1/2 mile from the hotel that ran all night and kept us awake. :( 

A verified traveller 

on Expedia

9 years ago

I was unaware the room we booked was a pet friendly room, it smelled like wet dog, the fan in the bayhroom did not work, I told the front desk about it, they offered for us to pack up our belongings and bring to the front desk and they would move it to another room, I had my 87 year old mom with us, she uses a walker and die to the hassle of moving we stayed in the stinky room. A employer at the front desk offered compensation which never did happen, I called 3 times only to be told they have no daytime mgr. and she was the ... read more

Roggie 

on Expedia

9 years ago

Our stay. Cons: Outdoor seating. Location: Not very much to do in the area. Fantastic staff! The spa wasn't working and there is no outdoor seating. Other than that it was a nice stay. 

A verified traveller 

on Expedia

9 years ago

Bright lights all night long. There were no blackout curtains covering the one large window. I didn't realize this since I was exhausted and fell asleep early. But I woke up after midnight to find a parking security light pointed directly into the room, making it brighter than it was during the day. When I called the front desk they told me they were fully booked and could not do anything about it. Needless to say I was frustrated, exhausted, and even upon checkout they did nothing to compensate me for the problem. 

A verified traveller 

on Expedia

9 years ago

We got back to our room at 11:00 pm and the room next to us the kids were screaming and slamming doors, jumping off the bed etc. We called the front desk to complain but this went on to 3:00 am. We will NEVER stay there again 

Lacey 

on Expedia

9 years ago

First time staying at Laquinta Pros: It was available. Cons: Training your staff to be quicker checking people in and out. I have stayed at many hotels and it had never taken so long to get checked in before. I've been charged twice for my room and am currently waiting for it be credited to my account after I was assured it would be upon checking out of my room. I'm still waiting. This hotel left me unimpressed and I don't think I'd stay at one again. 

Maria 

on Expedia

9 years ago

Never Again! Pros: Nothing Cons: Everything Location: Restaurants I have never stayed in a LaQuinta and there were not many choices in the area when I chose to book this room. I paid through Expedia and the deposit was $100 which was shockingly high for this hotel chain. I have never stayed at any hotel or resort with a deposit that high and I normally stay at more upscale hotels. The room we were given had an adjoining door and we could hear EVERYTHING that the person in the next room said in a normal talking tone. I asked ... read more

A verified traveller 

on Expedia

11 years ago

La Quinta Auburn Pros: Bed, breakfast, liked that I could make a hot chocolate in the afternoon. The staff was very friendly. Denny's was right next door. Cons: Fix the computers in business center. A download was needed. Also fix the printer so it does more than copy and fax if it even does. Location: This was not a vacation. Don't know what is near by. The room was clean, bed comfortable. Our problem was we needed to print out information and the printer in the business center would not work. The desk person did print a fe... read more

dmac 

on Expedia

11 years ago

Close to White River amphitheater mediocre hotel Although I had already paid for the hotel, I was charged 100.00 for incidentals (like snacks from a commissary near the front desk). Most hotels just get a credit card number for incidentals. Breakfast offering was extremely limited time wise. Old furniture, overall needs updated. Good place if you just want to crash before or after a concert at nearby WhiteRiver Amphitheater.