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La Quinta Inn & Suites Auburn
- Hotels
- Auburn, WA
About this business
Location details
225 6th St SE, Auburn, WA, 98002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
Management is not good
Business response:
Thank you for your feedback, Musawer. We are sorry your experience at our hotel was not typical of the one most visitors have. We hope you will reach out to your team to discuss your visit further and allow us to address any issues you encountered.
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Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Auburn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am interested about your stay and what we can do better. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity t... read more
Horrible place to stay! Definitely one of the worse places ever, panhandled twice just getting out of the car, room stank so bad we had to move next door which wasn't much better, homeless camp across the street and no place to walk your pet if you're brave enough to venture out at night!
Business response:
Julie, We take the safety and security of our visitors to the hotel, and we hope guests will let us know immediately if anyone approaches us on our property. We take extra security precautions to ensure safety. We apologize for the need to relocate you to a more comfortable room, and thank you for your patience. May your future travels be safe.
The staff was very friendly and helpful !.But the location was terrible, homeless was a huge issue with feeling unsafe to leave the property😞
Business response:
Tracey, We are sorry you did not feel comfortable exploring the surrounding area of our hotel. We have extra security measures in place and welcome any reports of unwanted contact by others. We hope your stay in our hotel was pleasant, and we are glad you found our staff friendly. We hope your future travels are safe.
No
Business response:
Ryan, we are glad you submitted a rating for your stay at our hotel. We are eager to know what our team can do differently to make another visit for you more enjoyable, and we hope to see you again.
Rooms smell musty and like people have smoked in them. Pretty dated property and security was saying how bad it is during the middle of the night. Very noisy and ac units made loud clicking and squeaking noises.
Business response:
Jamie, We are grateful for the feedback you provided to our team. We apologize for another visitor ignoring our no-smoking policy and putting others in danger by smoking in the hotel. We will thoroughly clean the room to eliminate the odor left behind and make sure to A/C unit is serviced. We hope you will give us another opportunity to deliver a better experience for you.
The parking spaces are terrible. I managed to park vetween 2 large SUV's that were nearly over the line on each side. If course the next morning my vehicle was scratched and dented on both sides from inconsiderate drivers. Spaces are to small!!
Business response:
Holly, We are glad you chose to stay with us in Auburn. I am sorry the guests who were parked next to you did not take more care getting into their vehicles. Our spaces were designed for an average size automobile. These days, various vehicles use our spaces, and some are oversized. We hope folks will be careful and considerate when traveling. Please allow us another opportunity to welcome you again.
Business response:
Russell, we are sorry you did not have the hoped-for stay at our hotel. Please reach out to our team and let us know what we can do differently to make another visit for you one to be remembered fondly.
Frequently asked questions about La Quinta Inn & Suites Auburn
How is La Quinta Inn & Suites Auburn rated?
La Quinta Inn & Suites Auburn has a 4.2 star rating with 4,275 reviews.
When is La Quinta Inn & Suites Auburn open?
La Quinta Inn & Suites Auburn is closed now. It will open at 12:00 p.m.