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La Quinta Inn & Suites Austin North - Round Rock
- Hospitality
- Round Rock, TX
About this business
Location details
2004 N Interstate Hwy 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Horrible and dirty. The room gad blood on the walls, handrails are rusted out, door handles broke and the electrical shorted out in the room as soon as you turned on the microwave. Asked for a new room, that one was just as bad and the desk clerk stated everyone had complained about the electrical. If we could have canceled and moved hotels that night we would have. Wasn't worth paying for. The loctaion.
Business response:
Dear Guest, We deeply apologize for the issues you experienced during your stay. Cleanliness, safety, and comfort are our highest priorities, and it is clear we fell short. Your concerns regarding room conditions and maintenance will be addressed immediately with our management and maintenance teams. We truly regret the inconvenience caused and appreciate your feedback, as it helps us improve. We hope to have the opportunity to restore your trust in our property in the future. Sincerely, Amy Dalton General Manager LaQuinta R... read more
Fair
The stay was alright i wish it was more cleaner and more upkept. This is one i visit frequently and recently there has a The floors and tub were not properly cleaned the tv kept messing up i walked a little bit and could feel stuff on the floor and my feet were pretty dirty. The bed frame and mattress sunk in the middle and was kind of uncomfortable i had to sleep on the other end. Plug wouldnt stay in the outlet had to wrap my cord around lamp that parts kept falling off The location
Business response:
Dear Guest, Thank you for sharing your experience and for being a frequent visitor. We are glad you appreciate our location, but we sincerely regret the cleanliness and maintenance issues you encountered during this stay. Your feedback regarding the floors, tub, bed, and outlets is important and will be addressed with our team to ensure better comfort next time. Sincerely, Hotel Manager
Probably will never choose stay or recommend Dirty and stained towels, tub drained extremely slow, needs some remodeling Bed and room was semi clean
It totally sucked Staff had no problem being dishonest
Bad
Not impressed Shower leaked. Floors were dirty. Shower leaked. Floors were dirty.
Very Poor everything The food is not good and the hotel has a bad smell.
Bad
Frequently asked questions about La Quinta Inn & Suites Austin North - Round Rock
How is La Quinta Inn & Suites Austin North - Round Rock rated?
La Quinta Inn & Suites Austin North - Round Rock has a 3.2 star rating with 3,789 reviews.
When is La Quinta Inn & Suites Austin North - Round Rock open?
La Quinta Inn & Suites Austin North - Round Rock is closed now. It will open at 12:00 p.m.