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La Quinta Inn & Suites Austin North - Round Rock
- Hospitality
- Round Rock, TX
About this business
Location details
2004 N Interstate Hwy 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Poor
Never staying again for that price Dogs pooping and ppl not cleaning up outside door stayed open all night anyone could come in and out had to request housekeeping stayed 4 days had to go get towels my Tv kept blinking out nothing was done Convenient. Breakfast was ok coffee
Business response:
Dear Guest, Thank you for your feedback. We're glad you found the location convenient and appreciated the breakfast, but we're very sorry for the issues you experienced during your stay. From the housekeeping delays to safety concerns and maintenance problems, this is far from the standard we aim to provide. We take your comments seriously and will be addressing these matters with our team to ensure improvements are made. Thank you for bringing this to our attention. Sincerely, Hotel Manager
Was not a great experience terrible Dogs were popping on sidewalk in courtyard you couldn’t sit outside. The outside door never locked my TV kept going out for long periods of time WiFi was terrible housekeeping never cleaned my room I was told I had to request it and they didn’t speak English telephone in room didn’t work I was here for 4 days refrigerator needed defrosting Large bath tub and breakfast for alright
Business response:
Dear Guest, Thank you for your feedback. We're glad you enjoyed the large bathtub and breakfast, but we're very sorry for the inconveniences you experienced during your stay. Issues with cleanliness, security, communication, and amenities are not acceptable, and we take them seriously. Your comments have been shared with our team to ensure we make the necessary improvements. We appreciate you taking the time to let us know. Sincerely, Hotel Manager
Nobody can do anything about complain Bugs /insects, in the bed, little roaches on the floor. Changed rooms and new room a little better ; but still killed a couple of roaches on the floor Location, appearance.
Business response:
Dear Guest, Thank you for your feedback. While we’re glad you appreciated the location and appearance, we sincerely apologize for the pest issues and your experience with the room change. This falls far below our standards, and we will take immediate steps to address these concerns. Sincerely, Hotel Manager
No good Bugs! Location
Business response:
Dear Guest, Thank you for your feedback. We're glad you found the location convenient, but we sincerely apologize for the issue with bugs. This is not the experience we want for our guests, and your comments will be addressed with our team to ensure proper action is taken. Sincerely, Hotel Manager
Fine for one not, not sure if I’d stay there again Hall carpets were dirty, unfinished world work with exposed nails in our room, very rough sheets Location convenient
Business response:
Dear Guest, Thank you for your honest feedback. We’re glad the location was convenient for you, but we apologize for the issues with cleanliness and room condition. Your comments about the carpets, unfinished work, and sheets are important, and we’ll address them to improve. We appreciate you sharing your experience. Sincerely, Hotel Manager
Bad
Bad
Will never stay again Do not book here if you’re with family! It’s horrible Nothing
Business response:
Dear Guest, Thank you for your feedback. We’re sorry to hear your stay did not meet your expectations, especially for family accommodations. We appreciate your comments and will work on improving our services to provide a better experience for all guests. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Austin North - Round Rock
How is La Quinta Inn & Suites Austin North - Round Rock rated?
La Quinta Inn & Suites Austin North - Round Rock has a 3.2 star rating with 3,789 reviews.
When is La Quinta Inn & Suites Austin North - Round Rock open?
La Quinta Inn & Suites Austin North - Round Rock is closed now. It will open at 12:00 p.m.