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La Quinta Inn & Suites Dallas Grand Prairie South
- Hospitality
- Grand Prairie, TX
About this business
Location details
2131 West I-20, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Cleaner jets, non smoke smelling, cleaner halls Halls needed to be vacuumed, our room smelt like smoke. The jetted tub needed to be cleaned badly around the jets.
Would not stay here again till rooms updated and cleaned better. Needs better bathroom supplies. Bathroom needs up dating. No soap in bathroom One wash cloth. Mold on shower walls. Noise travels very easily from room above. Kids running up and down hall way at 4:45 in the morning. You could hear them jumping off beds and screaming. Breakfast has poor selection. Would not return Close to where I needed to be for work
Business response:
Dear Timothy, Thank you so much for your recent stay! Please let me apologize about the noise level & bathroom condition of your guestroom. We will address those issues & put measurements in place to avoid a reoccurrence. Your feedback is very important to us & I hope you will give us another opportunity to show you, we can do things right!
Never again in this lifetime. Really poor check in clerk. Loss of reservations. Had to register again for a night that I had already paid for. Probably will not stay there again or recommend it to anyone I like. Location of hotel. Location of hotel. Location of hotel.
Business response:
Dear Kate, Thank you so much for your current stay! I am sorry to hear about your reservation issue. Unfortunately we are very limited if the reservation doesn't show up in our system. We will ask you to contact the agency you placed your reservation with first, to see if they can access or recover your reservation. If that fails, the only option we have locally is to make you a new reservation. I hope you were able to contact the 3rd Party Agent and got your issue resolved.
Fair
Disappointing
Disappointing Que no limpiaron la habitación durante toda mi estancia. El desayuno era muy mediocre. Ubicación buena.
Business response:
Dear Francisco, Thank you so much for your recent stay with us! Your feedback is very important to us. For the Safety of our guest's & staff of our services are limited due to Covid-19. We are following recommended CDC Guidelines. We are hopeful as the vaccination rate increases, limitations will be lifted. Thank you again for your stay & understanding!
Will not be coming back.. That room was not great. The shower curtain isn't long enough, so when you turn on the water, it gets everywhere. You also can't touch it on the plastic part near the logo or it'll come off on your hands. Some of the bathroom fixtures are completely rusted over. The bed is incredibly lumpy and uncomfortable, I would not have done that for more than one night. The worst was the tiles floors. MULTIPLE TILES were not affixed to the floor. It's a LaQuinta so I don't expect it to look like a luxury spot,... read more
Business response:
Dear Alicia, Thank you for your your recent stay! Your feedback is very important to us & I am sorry about your room condition. I passed on your remarks to our ownership & maintenance team, who are currently working together on resolving the issues. I hope you will give us another opportunity in the future!
Disappointed and WAY OVER PRICED Room was freezing cold when we entered the room (62°). Pillows where small and flat. Bed rolled to the middle. Went to breakfast at 9:30am (closed at 10am) no bacon or sausage. Little eggs were left. Staff were more concerned about making their own waffle and cleaning up and putting food away than their guests! Room was very noisy from Ice machine and hearing toilets flush from up above. Plus ours dripped all night. Friday night check in guy was nice.
Business response:
Thank you for your recent stay at La Quinta Dallas Grand Prairie South! Your feedback is very important to us. I sincerely apologize for the issues during your stay. We look forward to earning your business on a future trip to the area.
Disappointing The bed was hard as a rock and very uncomfortable, the walls are paper thin thus loud noises/ voices in other rooms next door and all those in the hallway disturb your sleep. The breakfast was less than desirable. About the only thing good was location off of the highway for travelers.
Business response:
Thanks for the feedback. We value your business and are striving to improve our services. We look forward to earning your business on a future trip to the area.
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie South
How is La Quinta Inn & Suites Dallas Grand Prairie South rated?
La Quinta Inn & Suites Dallas Grand Prairie South has a 4.2 star rating with 4,474 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie South open?
La Quinta Inn & Suites Dallas Grand Prairie South is closed now. It will open at 12:00 p.m.