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La Quinta Inn & Suites DFW Airport West - Bedford
- Hotels
- Bedford, TX
About this business
Location details
1809 Hwy 121, Bedford, TX, 76021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
No shuttle service I was recommended to stay here because they offered airport and interview facilities shuttles. Both untrue, Hotel is only currently offering airport shuttle for members and the front desk had zero idea on the interview facility shuttle. I received a couple emails from the hotel before my stay, you would think that they would mention any changes as big as the shuttles.
Don’t expect a prompt pick up from the airport An actual shuttle to pick us up from the airport would have been nice. Waited for over an hour for a shuttle to come get us and they lied about taking a long time due to traffic. It is close to the airport so that’s convenient. The breakfast spread is nothing fancy but they do have many different options.
Fair Service could have been a lot better Good
Business response:
Thank you for your review. Your feedback is very important to us. We will strive to work harder and doing better for our guests and hotel. Have a good day.
Disappointing The room smelled like vinegar and the air wasn’t working properly No workers were really nice
Business response:
Hello Bethany, thank you for your feedback. I am sorry you had a bad experience while staying with us. I did get the housekeeping staff to check out the situation. Your feedback is really important to us and we will strive to do better for our hotel and especially our customers. Have a good day.
Disappointing I didn't enjoy the stay due to an incident Customer service was good the breakfast was okay
Business response:
Hello Ms Gaston, thank you for the review and feedback. We are so sorry your expectations were not met. I have shared this with the team and will strive to do better for our customers and hotel. Have a great day.
Very Poor Old room The room I got needs to be upgraded .. old furniture and very basic
Business response:
We are so sorry our hotel did not meet your expectations. I will share your feedback with our staff members and work harder at making sure our customers are happy and satisfied with our service.
It was okay could have been better with fresh smell in the rooms and clean bedding. The bedding was not changed and stained, the night before checkout I literally had to request clean bedding and change it myself as they did not have housekeeping personnel at night. The room had an unpleasant smell. The Location was central and lovely. The breakfast okay The reception staff were so lovely, easily available for assistance and were friendly.
Business response:
Thank you so much for the feedback. We really appreciate it. I am so sorry we did not meet or exceed your expectations. We will strive to do better for our customers. Have a great day.
Poor I asked for 2 queen beds and didn’t get it and they were booked so couldn’t change rooms. The room was so hot we even lowered the ac as much as possible didn’t sleep well and the bed was like sleeping on a cardboard box. The bathroom door was so hard to open and close.
Business response:
Hello Veronica, thank you for your review of our hotel. I am so sorry that you are not happy but you did get the room that you booked online, which was a King Deluxe Suite, you did not book a room with two queen beds. We did not have any of those types of rooms because other guests had already reserved them. I will let maintenance know about the bathroom door so we can get that issue corrected right away.
Frequently asked questions about La Quinta Inn & Suites DFW Airport West - Bedford
How is La Quinta Inn & Suites DFW Airport West - Bedford rated?
La Quinta Inn & Suites DFW Airport West - Bedford has a 4.1 star rating with 3,544 reviews.
When is La Quinta Inn & Suites DFW Airport West - Bedford open?
La Quinta Inn & Suites DFW Airport West - Bedford is closed now. It will open tomorrow at 12:00 p.m.