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La Quinta Inn & Suites DFW Airport West - Bedford
- Hotels
- Bedford, TX
About this business
Location details
1809 Hwy 121, Bedford, TX, 76021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Toilet was nasty with pee stains at base. Ceiling patches and stains. Property is starting to show age been staying at this location for years for business. Not sure if it’s changed ownership but definitely going down hill. Location only.
Business response:
Hi Richard, thank you so much for the review, I am very sorry that you were unhappy with your stay. We definitely do not want anyone to leave unhappy. I will share this feedback with our team, so we can improve our service.
Disappointing
Bad Did not return my deposit!
Business response:
Hello and thank you for the review. I’m sorry that you are unhappy with your stay. The pending deposit was returned as soon as you checked out. Please contact your bank. If you still have trouble give us a call and maybe I can help you with your bank.
Won’t be back. Staff half brain dead, loud noise from people above our room that took forever to resolve, breakfast simple, tv remote wouldn’t work half the time. Bed was comfortable.
Business response:
Hello and thank you for the review. Our staff is not half brain dead and they work very hard. I’m sorry that you weren’t happy. I do hope you have a good holiday.
We have stayed there several times and we’re pleased but this stay was unacceptable. Sheets were rough, mattress very uncomfortable, pillows were lumpy and old, no soap , and there were beer bottle caps on the air conditioner. Location and friendly staff
Business response:
Hello Mary Lou, Thank you for the review, I am so sorry that you were unhappy with your stay. We are waiting for our shipment of soap but we did have body wash in every room, I am terribly sorry about that. I am hoping that we get it today. I wish you would have expressed your concerns with your room while you were here, we would have gladly helped with the issues that you had or moved you into a different room.
Needs serious updating
Business response:
Hi Ed, and thank you for the review. I am sorry that you weren't happy with your stay. We would love more feedback about why you were unhappy, feel free to give us a call or message us to let us know.
Wouldn’t stay there again Rooms did not represent other LaQuintas I stayed out. There were dirty floors, white splatters on the wall. Broken lamp shade. We had to ask for another room because what they gave us was disgusting Breakfast
Business response:
Hello, and thank you for the review, Kizzy. We do apologize for the broken lamp shade, and I am glad that we were able to move you immediately. I will share your feedback with our staff so we may improve our service.
Awful There was no hot water. We were assured it’d be fixed, they sent a note that it was, then it wasn’t working the rest of the stay. My kids were swimming in the pool and another parent noticed an exposed wire in the water so they had to get out and the bathroom door didn’t shut all the way or lock. We were told our stay would be generously discounted and nothing had happened. I feel we deserve a full refund for how awful it was. The location was good.
Disappointing No hot water Comfortable bed
Frequently asked questions about La Quinta Inn & Suites DFW Airport West - Bedford
How is La Quinta Inn & Suites DFW Airport West - Bedford rated?
La Quinta Inn & Suites DFW Airport West - Bedford has a 4.1 star rating with 3,544 reviews.
When is La Quinta Inn & Suites DFW Airport West - Bedford open?
La Quinta Inn & Suites DFW Airport West - Bedford is closed now. It will open tomorrow at 12:00 p.m.