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La Quinta Inn & Suites DFW Airport West - Bedford
- Hospitality
- Bedford, TX
About this business
Location details
1809 Hwy 121, Bedford, TX, 76021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
This was our first and will be our last staying at any La Quinta. The lady working the breakfast every morning was rude and had no compassion what so ever. Kept telling my family and others that breakfast was almost over and she was not setting out more food. Mind you there was still 45 min till 10am. She was also very rude to a housekeeper that accidentally dropped some coffee on the floor. Not professional at all!!! Housekeeping staff was really nice. The pool and hot tub were nice too.
Business response:
Thank you for staying with us and taking the time to share your feedback. We apologize for any inconvenience you may have experienced. The hotel management team will be advised of your review in an effort to improve our operations. Again, we appreciate your feedback and hope you will provide us another opportunity to serve you in the future.
Affordable Bed was very uncomfortable, sheets and pillowcases old and threadbare, room was not very clean.
Business response:
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
Don't go here rude staff I called them before booking through here and asked about having a few friends stay with my daughter for her birthday. The girl i talked to said it was fine as long as doesn't leave a mess. We're get there and they say we don't allow that so you'll have to find somewhere else to go. I'm hoping i get my refund since i had to go somewhere else but holiday inn was super nice about it. Never again will I stay at one of these.
Business response:
I am sorry to hear that your experience was anything less than perfect. I have shared your comments with my team, and the hotel management will be advised of your review in an effort to improve our operations. We apologize for any inconvenience you may have experienced. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards.
Good Bathtub. Looked dirty but was strained. The bed. Slept like a rock.
Business response:
I appreciate you taking the time to tell us about your experience at La Quinta DFW Airport West - Bedford. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.
This hotel is close to the airport ..... but it was not worth the rate I paid. breakfast buffet and evening snack were not very good. the TV in my room was difficult to operate the room was clean
Business response:
Thanks for taking the time to write about your experiences at our hotel. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations.
Pleasant Bathroom was dirty, and scrambled eggs were bad. The waffles. The customer service was good.
Business response:
I’ve received your review of La Quinta DFW Airport West - Bedford. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
O.K. for a one night stopover. Long way to the airport
Business response:
I am sorry to hear that your experience was anything less than perfect. I have shared your comments with our team in an effort to improve our operations. We appreciate your feedback and hope you will provide us another opportunity to serve you in the future.
Good Unfortunately, one of our kids left his headphones in the room (completely his fault for not double checking his space as asked.) A few miles down the road he called to see if they were found in the room. Someone said they would check and called him back about 30 minutes later and told him "no". Although it was his fault, I just wish someone would have turned them in. It's hard to teach kids that "finders keepers, losers weepers" is not really the way we should treat others in life - but I guess this is a good lesson in... read more
Business response:
Thank you for staying with us and taking the time to share your feedback. We apologize for any inconvenience you may have experienced. The hotel management team will be advised of your review in an effort to improve our operations. Again, we appreciate your feedback and hope you will provide us another opportunity to serve you in the future.
Average Noisy halls ,dirty elevators, towels rough as sandpaper
Business response:
I am sorry to hear that your experience was anything less than perfect. I apologize about the noise and the towels. I have shared your comments with my team in an effort to improve our operations. Again, we appreciate your feedback and hope you will provide us another opportunity to serve you in the future.
Frequently asked questions about La Quinta Inn & Suites DFW Airport West - Bedford
How is La Quinta Inn & Suites DFW Airport West - Bedford rated?
La Quinta Inn & Suites DFW Airport West - Bedford has a 4.1 star rating with 3,314 reviews.
When is La Quinta Inn & Suites DFW Airport West - Bedford open?
La Quinta Inn & Suites DFW Airport West - Bedford is closed now. It will open tomorrow at 12:00 p.m.