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La Quinta Inn & Suites DFW Airport West - Bedford
- Hospitality
- Bedford, TX
About this business
Location details
1809 Hwy 121, Bedford, TX, 76021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing Staff did not wear masks properly (BAD). We had to move room cause A/C broke. MOTOR ON THE ELEVATOR KEPT US AWAKE (BAD). Alarm clocks kept on in other rooms keeping us awake. The bed was great and the room was clean.
Business response:
I am sorry to hear we did not meet your expectations. Please allow me to apologize, and rest assured that we are taking the matter seriously at these uncertain times! We will be sure to keep you away from the elevator in the future!
Poor Staff treats you like They are your boss Pillows are awfully uncomfortable The noise of the air conditioner awake you during the night like a truck was in your room. BREAKFAST is a JOKE: A bag with water and a cereal bar Pandemic us not a excuse for such a POOR SERVICE. It's clean and well located
Business response:
Thank you for letting us know about your stay with us. I am sadden to hear that you were not happy and I am so sorry about that. Tarrant County has restrictions for breakfast at this time, to make up for that we have lowered our rates and provide full breakfast bags to each guest. I will definitely look into the service you received while you were our guest. We want every guest to be happy with our hotel.
Fair The building was undergoing remodeling and I felt that this should have been noted when booking the hotel. The past three hotels I have stayed in have all been remodeling of some sort and I would love to avoid this in the future! There was also this very loud buzzing sound that happened every fifteen minutes or so. Thankfully, I packed a noise-machine to drown out any sounds so I could get a good night's sleep.
Okay They should have told you it was being remodeled before you booked it
Business response:
Thank you so much for your rating. Sorry we couldn't earn a better rating. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards.
Disappointing The hotel was doing construction. The strong paint smell and debri bothered my asthma. I had to walk around stuff all over the floor. There were people smoking marijuana on my floor and it smelled up the entire hall. The biscuits were so hard at breakfast the were not edible. Probably the worst hotel stay I have ever had The staff was friendly
Business response:
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
It was hot in the area to eat because if construction. Had to ask 4 tines for dog poop to be removed The construction mess that we were not informed of Dog poop in the grass Hot Beds comfortable.
Business response:
Thank you for staying with us and taking the time to share your feedback. We apologize for any inconvenience you may have experienced. The hotel management team will be advised of your review in an effort to improve our operations. Again, we appreciate your feedback and hope you will provide us another opportunity to serve you in the future.
I will recommend other hotels. Front desk staff,rooms,a lot of problems whit air condition,cards to open door,dirty pool bathroom,bad actitud in some employees,some people friends of employees doing nothing in the hotel. Housekeepers service ,and one shuttle driver was good and efficient
Business response:
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
Won’t stay here again Bath light flickering then quit, no lock on bath door, lots of outside noise, back Door to building broken and didn’t lock Location
Business response:
I am sorry to hear that your experience was anything less than perfect. I have shared your comments with my team, and the hotel management will be advised of your review in an effort to improve our operations. We apologize for any inconvenience you may have experienced. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards.
Exceptional Swimming pool needed cleaning you could see the tiles were dirty. They were white and they looked like they had grayish streaks of water residue even on the floor of the pool also in the spa tub . Inside swimming pool. Weather changed drastically from 70 to low 50 in a matter of hours. Kids were more excited that they were still able to swim. Beds super comfortable.
Business response:
I appreciate you taking the time to tell us about your experience at our hotel. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.
Frequently asked questions about La Quinta Inn & Suites DFW Airport West - Bedford
How is La Quinta Inn & Suites DFW Airport West - Bedford rated?
La Quinta Inn & Suites DFW Airport West - Bedford has a 4.1 star rating with 3,314 reviews.
When is La Quinta Inn & Suites DFW Airport West - Bedford open?
La Quinta Inn & Suites DFW Airport West - Bedford is closed now. It will open tomorrow at 12:00 p.m.