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La Quinta Inn & Suites DFW Airport West - Bedford
- Hotels
- Bedford, TX
About this business
Location details
1809 Hwy 121, Bedford, TX, 76021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
will probably not be back anymore. smelled like wet dog, obvious flooding and the hallways smelled like marijuana. the staff is always nice and the price is decent.
Business response:
Hello and thank you for the review, although I am confused about the mention of flooding, we have not had a flood in our hotel or in this area. We did encounter someone smoking marijuana in their hotel room and they were removed from our property. We do have rules about smoking and enforce them whenever someone breaks the rules. I am sorry that you were not happy with your stay at our hotel. I will share your feedback with the staff so we can continue to have better service.
Not good. AC unit was so loud that it woke us up every time it turned on. Floor we were on had an odor. Toilet got stopped up and when I asked the desk for a plunger they didn’t have one. I was told they would let me know when they found one. never got a call so 5 hours later at 3:30am I called the desk and asked for a room key to an empty room on the floor so we could use a toilet. Location and price
Business response:
Thank you so much for the review and letting me know what happened while you stayed at our hotel. This is not ok and I am so sorry that you had that problem with your toilet. I did give you a discount for the trouble that you experienced in that room. Please accept my apologies for not taking care of the problem that night.
Disappointing No hot water
Business response:
HI Molly, Thank you for the review, we did have an issue with one of our water heaters going down this weekend, we are so sorry about that. Anyone that had an issue with hot water was given a discount! So be looking for a credit to the card you used to stay with us!
Not a pleasant stay. The room was dirty. There was, what I assume dog food (kibbles) on the floor. The bathroom had hairs on the toilet. It was extremely cold. When I asked for someone to come take a look, I was told they would but never showed. The front desk and reservation employee on the phone were also not very knowledgeable, while trying to book my reservation over the phone I asked if I could book the park and fly. I was told to schedule that with the front desk and book at booking.com because they can't match the pri... read more
Business response:
Hello and thank you for the review Katherine, I am very sorry that you did not enjoy your stay with us. Unfortunately, you cannot book a package for parksleefly through booking.com, and this is why the booking.com agent did not know what you were speaking about, and the reason why the front desk agent thought you were just referring to overnight parking, which is free. I am glad we were able to work out the parking for you and get you to the airport in a timely manner. I will share your feedback with the staff so we can impr... read more
Disappointing The ac was loud and very noisy Was very hard to sleep Kept waking up.
bad wasp in the room, breakfast was picked through and wasn’t replaced for 2 hours, loud noise outside at night, tv didn’t work the front desk staff was very friendly
Bad
Worst hotel management ever!!! Manager was the rude. Very unprofessional. Caused me out and made me leave at 11:30 at night. After her staff gave someone not on my room a key... When I came back from a meeting there was a room full of people.
hotel is over priced, should be no more than $60. pictures looked nothing like the actual hotel staff was friendly and helpful
Frequently asked questions about La Quinta Inn & Suites DFW Airport West - Bedford
How is La Quinta Inn & Suites DFW Airport West - Bedford rated?
La Quinta Inn & Suites DFW Airport West - Bedford has a 4.1 star rating with 3,544 reviews.
When is La Quinta Inn & Suites DFW Airport West - Bedford open?
La Quinta Inn & Suites DFW Airport West - Bedford is closed now. It will open tomorrow at 12:00 p.m.