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La Quinta Inn & Suites DFW Airport West - Bedford
- Hotels
- Bedford, TX
About this business
Location details
1809 Hwy 121, Bedford, TX, 76021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad The property itself was alright but the people in the room above us were stopping around until 1:30 am and we were not able to go to sleep until they finally went to bed.
Business response:
Thank you for the review, I am sorry that you were not happy. Next time please call the front desk so we can address the issue with the room above you and take care of the problem.
Horrible staff and horrible stay room was hot no air conditioner room was not clean The staff was rude They put us in a room wiry no air conditioner it was broken and the room was so hot
Business response:
Thank you for your review, I am sorry that you were not happy with your stay at our hotel. Your room had a perfectly working AC unit, and after you called down we went up to make sure that it was working.
Disappointing The communication with the shuttle was very difficult. We had to wait soooo long while it was very late in the evening. In that time we saw 3 different shuttles from the same hotel and other people arround us were picked up sooner. After a while we just took a taxi. It was close to the airport
Bad Malísimo hotel me robaron el moflex de mi carro a ellos no les importa no se acen responsables de nada el hotel sucio la que sirve el desayuno con una actitud horrible no vuelvo a utilizar esos hoteles
Business response:
Hello, and thank you for the review. I am sorry but we did not steal anything from your car. Nor was anything reported about being stolen. Did you call the Bedford Police Department or let us know at the hotel?
Never again Our microwave, in the room, was dead. I called the desk. Maintenance guy not there so nothing they could do. I took the non functional microwave downstairs and took the one from the kitchen. We actually needed a unit in the room. The gal at the desk eventually came to pick it up. When i asked about compensation she said the manager, whom i asked to see, but was not on site, would never do a compensation. I was told come downstairs to use the microwave, if i needed it.
Business response:
Thank you for the review, I am very sorry that you were unhappy with your stay.
Poor
Customer service means everything make your guest feel welcomed. Booked king arrived did not have room put in room 115 next to elevator motor no guest should have to stay in this room to hear such a noise was told to come next morning to change rooms came to late asked to come to next morning put in 309 with pet advised could not be there etc. Only thing that I like was the housekeeping staff would greet me in mornings other than that I’ve stayed in many hotels this is first one I ever had to leave such a review.
Business response:
Thank you Thomas, for the review. We are very sorry that you were not happy with your stay. You booked the reservation for the night of April 8th but came to the hotel on April 7th. We checked you into a room that we had available since you did not have a reservation for April 7th, the only room we had available at the time was a room with two queen beds, you were not even charged for the night of April 7th, as a courtesy for us having to make you move rooms.
Poor My daughter got 15 or so bites on her upper torso. No one else did. The hot tub did not work. If something is listed as having ,it needs to be working in proper order. Breakfast was good.
Business response:
Thank you for the review. The hot tub works just fine, the on and off switch to the jets is on the wall, the front desk would have loved the opportunity to help you if you would have asked for help.
Disappointing pool was gross and they had it open, also the hot tub was black how is that even possible for someone to allow ppl inside staff was friendly
Business response:
Thank you for the review, I am sorry that you were not happy. Our hot tub is not black, a pool company comes three times a week to clean our pool and hot tub, and they were actually here the day you checked in.
Frequently asked questions about La Quinta Inn & Suites DFW Airport West - Bedford
How is La Quinta Inn & Suites DFW Airport West - Bedford rated?
La Quinta Inn & Suites DFW Airport West - Bedford has a 4.1 star rating with 3,544 reviews.
When is La Quinta Inn & Suites DFW Airport West - Bedford open?
La Quinta Inn & Suites DFW Airport West - Bedford is closed now. It will open tomorrow at 12:00 p.m.