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La Quinta Inn & Suites Houston NASA Seabrook
- Hotels
- Seabrook, TX
About this business
Location details
3636 NASA Road 1, Seabrook, TX, 77586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Horrible No tenían elevador me toco el 3 piso y las habitaciones tenían un olor espantoso las camas hacían mucho ruido al acostarse y el aire no enfrió lo suficiente
Business response:
Thank you for your feedback. We do apologize you did not enjoy your stay. We are currently waiting on parts for the elevator that come from Germany. Unfortunately it will take a few months. We are only 3 floors so most a guest would have to walk is only 2 flights. We are always ready to help guest if they need help with any luggage. We did not get any complaints during your stay as we are always ready to fix any problem immediately.
the outing was great but our Hotel stay was awful. where do I start the first night we stayed our AC was not working they didn’t have any other room so they gave us a fan. Clerk told us we could speak to owner the next day. the next we spoke with owner about being uncomfortable and he would at least deduct something off our stay for the inconvenience he said he couldn’t cause we didn’t book directly with them. He couldn’t call Booking.com cause he didn’t have the number but then said he was going to call and tell them we can... read more
Business response:
Thank you for your feedback. We did address your issue with the AC right away stating we would move you to a new room so we could immediately replace the AC in your first room. Unfortunately you began screaming and insulting the front desk and demanding your entire stay for free. We stated we would be rectifying the issue and could not allow the entire rest of your stay for free. We always go above and beyond to help guest and fix any problem that arises but we can not allow threatening and insulting behavior towards our sta... read more
Never again. Room was not clean. Elevator didn't work. Nothing
Business response:
Thank you for your feedback. We do wish you had reported any issue with the front desk and we would have fixed any problem right away. We do hope we get a chance to serve you again in the future.
we expect the hotel to credit our credit card. As of today, has not. We did not stay at this hotel. we checked in and checked out after 5 minutes. The hotel was dirty and unsatisfactory.
Business response:
Thank you for your feedback. We apologize you had any issues with your room and hope we get to serve you again in the future.
Disappointing Bathroom was dirty and the sampoo bottles were already used.. The bed mattress was worn out. The curtains didn't close to block out the street light . Location
Business response:
Thank you for your feedback. We apologize for any issues you encountered during your stay. We wish we had been made aware as we would’ve done everything to fix any issues. We hope to serve you again in the future.
Poor
Very Poor The fact that the elevator has been out since who knows. No breakfast, excuse Covid. Um, all hotels are doing some form of breakfast especially if it says it on there website. Whether that be closed yogurt cups. None of my supplies was refilled when I left for the day. When I needed more towels I was informed to come get them. Again, 3rd floor no elevator. Stair wells left open which makes the 3rd floor pretty hot. The lake or water is across the street with no access. So it appears lake front or ocean front but it... read more
Business response:
Thank you for your feedback. We are sorry to hear you didn’t enjoy your stay. If you look at your confirmation it states no meals included. We do not advertise breakfast on any sites. We are currently waiting on permits from Health Dept to reopen breakfast hopefully by end of this month. We take great pride in our property and maintenance as we are a family owned business. Which is why we are updating our elevator and since parts come from Germany it will be 6-8 weeks. We wish we had the ability for it to come sooner but tha... read more
peaceful Despite with The elevator out of order and no ice In the ice machine no free breakfast no elevator ,no ice and no free breakfast it was very peaceful and clean
Better service No Wi-Fi strong and good signal and lift not working we got to use stairs before you book this hotel asked for everything Only location and Employee
Business response:
Thank you for staying with us. We are happy to know you enjoyed our great location and friendly staff. We do provide the strongest WIFI signal that is available in our area we do apologize if your device had any issues connecting. Sometimes your devices firewalls can cause this. We are currently updating our elevator and parts will come from Germany so unfortunately it will take some time. We are happy you were on the First floor in room 116 so the elevator was of no issue for you. Thank you for staying with us and we hope t... read more
Frequently asked questions about La Quinta Inn & Suites Houston NASA Seabrook
How is La Quinta Inn & Suites Houston NASA Seabrook rated?
La Quinta Inn & Suites Houston NASA Seabrook has a 3.9 star rating with 3,449 reviews.
When is La Quinta Inn & Suites Houston NASA Seabrook open?
La Quinta Inn & Suites Houston NASA Seabrook is closed now. It will open at 12:00 p.m.