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La Quinta Inn & Suites Houston NASA Seabrook
- Hospitality
- Seabrook, TX
About this business
Location details
3636 NASA Road 1, Seabrook, TX, 77586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair The Bed was uncontoble Was too noisy every time I move, already have troubles to sleep
Business response:
Thank you for your feedback. We are very sorry to hear you had any issues with your bed. All beds less than 1 year old and are all Serta pillow top mattresses. We do understand some people prefer a former mattress but we decided to go with what the majority of people asked for. We hope to have the chance to serve you again in the future.
Fair
Poor The TV in the room was broke & nobody offered to move rooms only said maintenance will be in tomorrow, but I’m checking out tomorrow so that don’t even matter.
Business response:
Thank you for your feedback and we are sorry to hear you had any issue with your tv. Unfortunately when you called the desk at 2am we do not have maintenance on site at that time as they are gone for the night and return at 7am.
Bad Being ripped off! The manager is rude! Especially when called her out for being over charged for the room! Don’t recommend this place to anyone! She hung up on me twice! All I wanted was my $80 back they over charged us! Never again! Hotel wasn’t that great in 1st place! It was not great Warning don’t stay here! They charge you extra o on n final bill!
So this is Compton The room appeared nice . then behind the dresser found a syringe cap . Went to open the window to the outside amd there's two guests with their pit bulls smoking weed. Wirh the third one crawling through the window two rooms over . Then in the parking lot two cars are parked outside with occupants in it all night doing drugs and were sleeping im the car that morning. Place needs security or raise the price but then it wouldn't be worth it To top it off I waa at work all night amd go back to check out and r... read more
Business response:
This review is false and pure retaliation for being charged a damage fee for holes that were put into the wall above the headboard. Every comment about drug users and everything else stated is false. We have pictures of the holes and will send to your credit card when you refute damages. If you were in law enforcement and saw people doing drugs why would you stand by and allow it to happen. We take great pride in our hotel and your review is absolute retaliation nothing more. And frankly your title for the review is quite ra... read more
Bad
Bad Jennifer Very rude people. They take your money and want more
Business response:
This review is from a guest that left the hotel without paying her bill in full. Day of check out her last night for 2 rooms was being declined on her credit card. There was almost $100 due on each room. I called the guest and explained the card was being declined and she stated she would call back first thing in the morning and pay the balances. She did not call. I repeatedly tried to call and text her to then only be talked to very hatefully and told she would not pay what she owed. Luckily a friend of hers did come in to ... read more
Bad They are very dishonest people. The front desk man made a nasty rude comment on check in. He snarled and said he didn’t understand how I was paying this low price because the rooms were much more expensive. After departure I saw $100 removed from my credit card. I called and was told because I had not informed them of my dogs. I had my 2 dogs on leashes at check in. They are not dogs that would have been possible to over look. It’s listed as dog friendly. Many dogs in the place. He took $100 for dogs. Yet my room was $76... read more
Bad
Frequently asked questions about La Quinta Inn & Suites Houston NASA Seabrook
How is La Quinta Inn & Suites Houston NASA Seabrook rated?
La Quinta Inn & Suites Houston NASA Seabrook has a 3.9 star rating with 3,400 reviews.
When is La Quinta Inn & Suites Houston NASA Seabrook open?
La Quinta Inn & Suites Houston NASA Seabrook is closed now. It will open tomorrow at 12:00 p.m.