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La Quinta Inn & Suites Houston NASA Seabrook
- Hospitality
- Seabrook, TX
About this business
Location details
3636 NASA Road 1, Seabrook, TX, 77586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was good, but could have been better. very few amenities in room (shampoo, conditioner, etc). bed was very firm for those who like a firm bed coffee in room was not very good sink was slow to drain was unable to get questions answered because of language difficulty clean, well located, large room did have small refrigerator and microwave for those who want one
Business response:
Thank you for you excellent feedback. We are happy to know you enjoyed our clean and large rooms with proximity to local attractions. All rooms have new Serta pillow top mattresses, we do apologize if you prefer a former bed. We do have shampoo, conditioner, body soap, and lotion in all rooms. We are always happy to give you more if you run out at anytime by contacting the front desk. Thank you for your business and we hope to serve you again the future.
Fair The breakfast Bed fluffy and room quite
Business response:
Thank you for your excellent feedback and we are happy to know you enjoyed your stay along with our comfortable beds and quiet rooms. We hope to serve you again in the future.
Fair I didn't like that I couldn't close my curtains. It was to bright in the room. It was near the boardwalk. Staff was friendly.
Business response:
Thank you for your feedback. We are happy to know you enjoyed our proximity to local attractions and our friendly staff. All rooms have a black out curtain and sometimes people do push them all the way open to the sides. In that case you just need to reach back behind the curtains to the wall where they are opened to and pull shut. We do apologize if you didn't see that and wish we had known so we could have shown you. We value your business and hope to serve you again in the future.
Exceptional There is no night staff and a party down the hall at 1 am had to be stopped by the police Easy to Get to and centrally locates for us.
Business response:
Thank you for your wonderful feedback and we are happy to know you enjoyed your stay along with our proximity to all local attractions. We do apologize if you experienced any noise disturbance, with it being the holidays they had a little too much fun. We do have staff here 24 hrs a day. Our overnight attendant does not work the computer system but we inform all guests if you need anything after 12am just ring the front desk bell and she will be happy to help you with anything you need. We do apologize if you were not aware ... read more
Fair
Fair
No se pierdan este hotel esta buenisimo y además súper limpio,los dueños son lo maximo.(a lo cubano) La educación de los dueños te hacen sentir como en casa.una cordial paciencia y una explicación excelente sobre las atracciones de los alrededores.yo diría el lugar perfecto para venir en familia y amigos.
Business response:
Gracias!! We are happy to know you had an excellent stay and we look forward to serving you again in the future.
Okay The room smelled musty. The linens needed updating. Nice staff
Business response:
Thank you for your feedback. We are glad to know our staff took great care of you and we do apologize if you experienced any smell in your room. We work hard every day to provide the best possible accommodations and encourage guest if they have any issue during their time here to please inform the front desk so we can address it immediately. We thank you for your feedback and hope to serve you again in the future.
Fair Was charged for a pet, even when front desk was presented with service dog papers. Besides being treated like I was lying, the resulting increase made room rate not as price competitive. Room was clean but common areas were not Room was comfortable.
Business response:
Thank you for your feedback and we are happy to know you enjoyed your room and it was comfortable due to our high cleaning standards. Unfortunately now anyone can go online and buy "service dog" papers for emotional support. We in no way suggested you were lying but unfortunately we only do not charge for federal official service dogs. Meaning a service dog that has papers that were government issued and not bought online, an animal that would never be left in the room alone as a service dog must be with its owner at all tim... read more
Frequently asked questions about La Quinta Inn & Suites Houston NASA Seabrook
How is La Quinta Inn & Suites Houston NASA Seabrook rated?
La Quinta Inn & Suites Houston NASA Seabrook has a 3.9 star rating with 3,400 reviews.
When is La Quinta Inn & Suites Houston NASA Seabrook open?
La Quinta Inn & Suites Houston NASA Seabrook is closed now. It will open tomorrow at 12:00 p.m.