This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Houston NASA Seabrook
- Hospitality
- Seabrook, TX
About this business
Location details
3636 NASA Road 1, Seabrook, TX, 77586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Poor
Bad Got into room and it was wrong booking and I was told I could leave. Bed
Business response:
Unfortunately this is not correct information. Upon your check in we had problems communicating as you appeared very incoherent. You called the front desk a few times after check in and we could not understand what you were saying as your speech was very slurred. We sent the Manager to your room to speak to you and find out if there was something we could help you with and you slammed the door in his face. We couldn’t honestly understand what was happening. We did give you the room you paid for and we do hope all is well as ... read more
terrible these ppl charged us $150 pet charge for NOTHING, my animals stayed in their kennels the entire time! the place is a fraud, dont bring your pets here!!!!!!!!! what a way to ruin our anniversary!!!!!!!!!! nothing
Bad
Disappointing My towels had hair in them which is vert NASTY shower curtain had hair in it NASTY. Eggs,biscuits Rooms were nice! Even though food is complementary it still should be served fresh an hot . Biscuits were horrible eggs came out fresh but were not fluffy . Night shift receptionist was polite an friendly.rooms an bed were nice.
Business response:
Thank you for your feedback and we are happy to hear you enjoyed our nice rooms and friendly staff. We do apologize if you had any issues with your towels. I will pass this is on right away to our Housekeeping Manager to ensure that this does not happen again. We do serve our complimentary breakfast 7 days a week and work very hard to give the best we can. I will also share your comments with our Breakfast Attendant to ensure quality is always up to par.
Poor
Federal Worker stay in Kemah with Family, not happy with Hotel or Owner. The Owner was obnoxious and she let us know she was the owner. This is not a family friendly hotel, it is a pet friendly one. I was greeted at the front desk on our second day there by a Chihuahua that decided to bark and growl at me. This was the front desk staff dog. On our second night there around 7:00 PM we got back from a long day and my kids were rambunctious I do agree that they were too loud. We got a phone call asking us to quiet them down, th... read more
Business response:
Thank you for your comments. I am glad to hear you say that you agree the kids were being very loud. We must look out for the comfort of all of our guests. We are family, kid, and pet friendly and as can be seen by all of our other reviews our guests have stated the great experiences they have with us. We had numerous complaints from guests and also from people who were walking into the lobby. It sounded as if someone was going to come crashing through the ceiling. After calling to respectfully ask if the kids could stop jum... read more
Very Good
Frequently asked questions about La Quinta Inn & Suites Houston NASA Seabrook
How is La Quinta Inn & Suites Houston NASA Seabrook rated?
La Quinta Inn & Suites Houston NASA Seabrook has a 3.9 star rating with 3,400 reviews.
When is La Quinta Inn & Suites Houston NASA Seabrook open?
La Quinta Inn & Suites Houston NASA Seabrook is closed now. It will open tomorrow at 12:00 p.m.