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La Quinta Inn & Suites Houston NASA Seabrook
- Hospitality
- Seabrook, TX
About this business
Location details
3636 NASA Road 1, Seabrook, TX, 77586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good Smell in the room smells like urine around the beds pretty sure that was what it was.
Definitely will not return Breakfast is mediocre. Air conditioner is loud like a 747 taking off in the room. Beds too soft and sheets scratchy. Worst of all, roach in room. Location and friendly staff
Business response:
Thank you for your feedback. We are happy to know you enjoyed our location and friendly hard working staff. We do apologize if you did not enjoy our hot and cold complimentary breakfast. We work hard each day to provide the best possible items free of charge for our guests to start their day with a little something. We have checked the fan in your room and noticed the fan propeller inside just needed to be changed. We do wish you had reported it as we have maintenance around the clock to fix any issues a guest may run into. ... read more
n/a the food was nasty I did not enjoy the breakfast
Business response:
Thank you for staying with us and we apologize if you did not enjoy our complimentary hot and cold breakfast. We do offer over 20 items on our free breakfast buffet every morning and our staff works hard to provide the best possible complimentary meal. We thank you for your feedback and will share your comments with our breakfast attendant to make sure items are always up to par as we expect. We hope to serve you again in the future.
I would like to come back and stay. But I hope the elevators are clean before I do. The elevators were dirty . Yuck! Also the corners of the carpeting in my room needed to be cleaned better . Very friendly front desk clerk.
Business response:
Thank you for your feedback and we are happy to know you enjoyed your stay and our front desk took great care of you. We do apologize if you had any issues with the elevator. We work hard each and every day to provide the best and cleanest stay to our guests. I will share your comments with our maintenance/housekeeping staff to ensure they are always on top of the elevator. We thank you for your feedback which only helps us improve. We hope to serve you again in the future.
Goed hotel Het zwembad water was heel warm en niet helder. Vermoed slecht onderhoud en daardoor onhygiënisch Ruime kamer en lekker kingsize bed.
Business response:
Thank you for your business and we hope to serve you again in the future.
Exceptional Rooms had a small stale air smell. Ice machine on our floor(3rd) was not working. Amount of space for what we were charged. Cleanliness, and politeness of Front Desk.
Business response:
Thank you for your excellent score and feedback. We are happy to know you enjoyed our larger than normal rooms along with the cleanliness of our property and our friendly front desk staff. We apologize for any inconvenience due to the 3rd floor ice machine being down. We do provide one on the first and second floor also. We had the machine repaired right away and again apologize for any inconvenience. We value your business and hope to serve you again in the future.
Poor breakfast
Business response:
Thank you for your feedback and we are sorry to see you did not enjoy your stay. We understand you requested an early check in and apologize we could not extend that to you. We would have had to ask a stayover guest to check out early in order to accommodate your request as we were sold out the night prior and that is something we obviously can not do. We do hope to serve you again in the future.
No thank you, we will not stay here again!! AC unit was broken and made a loud banging noise all night. Front desk did not answer between 12-6am so we had no choice but to leave the unit on and deal with the noise due to the high temperatures. We got very little sleep and management made no attempt to call us back to apologize or make things right. Hotel is very old and owner should consider major updates. Very disappointed and will not be booking with your site again.
Business response:
Thank you for taking the time to leave us your feedback. We do apologize you did not enjoy your stay. Our front desk is closed weekdays from 12am-6am and weekend nights from 1am-6am. We have this listed on all booking sites and do inform all guests at check in so they can ask for anything they need prior to the close of desk at night. We do see you checked in 9 hours prior to the front desk closing, if you had informed the front desk staff or any staff member that you were having AC unit problems we have addressed it immedia... read more
Edge water hotel Checkout was at 11am... front desk told us noon when we arrived Room was great a minutes away from the boardwalk
Business response:
Thank you for your feedback and we are happy to know you enjoyed your stay along with our rooms and proximity to all local attractions. We do apologize if there was any confusion on check out time. We do have 11am check out time on all booking sites, provided on confirmations sent to you at time of booking, and it is written on our check in registration form that is signed from guest upon check in. It is also noted on the back side of all doors on the emergency exit plaquard. We value your business and hope to serve you agai... read more
Frequently asked questions about La Quinta Inn & Suites Houston NASA Seabrook
How is La Quinta Inn & Suites Houston NASA Seabrook rated?
La Quinta Inn & Suites Houston NASA Seabrook has a 3.9 star rating with 3,400 reviews.
When is La Quinta Inn & Suites Houston NASA Seabrook open?
La Quinta Inn & Suites Houston NASA Seabrook is closed now. It will open tomorrow at 12:00 p.m.