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La Quinta Inn & Suites Kyle - Austin South
- Hospitality
- Kyle, TX
About this business
Location details
North, 18869 S Interstate Hwy 35, Kyle, TX, 78640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Arrived and given key to the large suite I reserved. Went to room noticed floor was not vacuumed and hair tie on the floor. Went to use the bathroom and noticed no toilet paper, floating feces in toilet, and dirty floor. Went to call front desk and phone did not work, so went downstairs to report issues. Given another room, but not similar to my reservations. They had nothing else so took it and for our trouble received a $30 credit towards the new room. Promised breakfast would make up for it….Not Next morning checked out w... read more
No hot water, no iron, restroom was dirty, parking lot under construction, air conditioning was loud
The women at the front desk were fantastic. Outside other customers were complaining about the overflowing cigarette disposal that wasnt emptied. There was a cockroach in my bathroom I took pictures and I was not given any retribution for it. Very disappointed.
Staff very friendly but this property needs some major TLC. Will be the last time we stay in a La Quinta due to the lack of cleanliness.
Could not connect the internet to my laptop. Staff could not resolve the problem. Was told the mgr would be in the next day and would compensate us, due to not having internet. The next day found the elevator broken, had to push button approx 20 times to get the door to open and once inside the elevator we also couldn't get the button for floor selection to work. Staff working the front desk claimed the elevator was functional and the mgr was out of town. Gave us the number to call the mgr but it was for the front desk, whic... read more
The room didn’t look fresh and it had a smell, the sofa had like throw up, didn’t feel safe to lay down in it.
Room had not been vacuumed, bathroom sink and mirror were dirty, coffee service was not refilled from previous guest, fence around the property was falling down (unsafe feeling). Staff were kind and helpful.
The young lady at the front desk was very helpful and very professional. The room was not clean and it was evident that there had been a dog in there recently.
El hotel está muy descuidado y sucio.
Frequently asked questions about La Quinta Inn & Suites Kyle - Austin South
How is La Quinta Inn & Suites Kyle - Austin South rated?
La Quinta Inn & Suites Kyle - Austin South has a 3.6 star rating with 1,771 reviews.
When is La Quinta Inn & Suites Kyle - Austin South open?
La Quinta Inn & Suites Kyle - Austin South is closed now. It will open tomorrow at 12:00 p.m.