La Quinta Inn & Suites Kyle - Austin South

Margarita 

on Expedia

3 years ago

We we’re traveling in a group for my son’s graduation. The hot water was not working in my sisters room. When they tried to inform front desk, the phone was not working. My brother in Law went downstairs to inform staff, and the woman actually came to the room, ran her hand through the water and said “it’s not that cold”. They sent someone to fix it, but it never got hot, just warm. Also, breakfast was cold and not good. 

Juan 

on Expedia

3 years ago

Yard was dirty, not HOT water in room overall stay was bad experience 

Rosemary 

on Expedia

3 years ago

Bed and ac/heat were satisfactory, but there was no hot water and phones did not work. Things seemed worn in the room. Refrigerator wobbled from a hole in the cabinet. 

Brenda 

on Expedia

4 years ago

Entrance, the lobby & the breakfast area was clean. As I opened the door to the room, the glare from the sun showed a thick layer of dust on the dresser. It made me think that the room was not cleaned. It would have taken a second to wipe it off, going out the door. The tub had a thick layer of dirt around it & the toilet was not wiped down.I asked the house keeper to give me the cleaner so I could clean it, she gave me a can of air freshener, I said no, I need something to clean the tub with, she handed me a stronger smelli... read more

Courtney Morgan 

on Expedia

4 years ago

Our room was disgusting. When we got to our room there was hair in the bathtub, looked like someone broke a tooth in the sink, the “hot tub” was broken I was told it was a spa so it was dirty and cold water. The floors were so dirty, it was a horrible place to stay.!!!!!!!!!! 

Courtney 

on Expedia

4 years ago

The hotel was nice but the staff at the front desk while we were there was so rude. 

Patricia 

on Expedia

4 years ago

The staff were friendly, but distracted. Although they offered a hot breakfast, the taste was pretty poor. The property was just dirty. Stains all over the hall carpet. Stains on the sheets in the room. The towel bin at the pool was used as a trash bin. Just a general run-down feeling. For the price, you would expect things in better condition. 

Wendy 

on Expedia

4 years ago

Room was very dirty, I could write my name in the dust. There was a dirty rag left in the nightstand drawer. Mold growing around the bathtub caulking and on the ceiling above the shower. It looks like a nice clean hotel from the outside and appears somewhat new but I was not impressed with the rooms. 

sheila 

on Expedia

4 years ago

I can not begin to describe how FILTHY this property was. The entry was filled with overflowing trash, shipping boxes and cigarette butts. Inside the floors, rugs, carpet down the hallways and ALL cloth furniture were filthy with stains … even 2 spots of wet dog urine beside the only elevator and outside a room several doors down. The dining area and fitness room were both filled with old mattresses. They had chairs and a table pulled up in the grass beside the parking lot with a grill, lighter fluid and a pack of cigarettes... read more