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La Quinta Inn & Suites Kyle - Austin South
- Hospitality
- Kyle, TX
About this business
Location details
North, 18869 S Interstate Hwy 35, Kyle, TX, 78640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Parking lot OK. Front desk staff does a great job. Elevator had an issue with the knob the 2 first days and out of order later. Dirty carpet in the hallway. Bad smell in the room. A/C working but noisy. Roach in the tub when I arrived. Paper towel broken. Paper toilet broken. Overall room dirty, no maintenance I usually book “La Quinta” having several good experience with this brand
Room key sensor doesn’t work, elevator is clanking and push button is messed up, A/C not that cold. Would not stay here again.
It was very dirty
New paint but run down. Door to room had loose hinges and had to physically lift up door to close. Exhaust vent in bathroom didn't work. Might wait until the renovations are finished.
Business response:
Thank you for your review. We are making changes, and not all items have been completed. Once the outside is done, then they will work improvements on the inside. We hope you will visit again,
Heavy construction on the hotel that was not listed on website. I had no idea how to get in the building as the entrance was taped iff. Lobby floor was covered in plastic that was a safety issue. No breakfast or coffee was offered but was advertised on website. Room was clean but AC was very musty smelling.
Check in lady (Kati?) was rude. Made me feel like I was a burden. Asked to get receipt & rudely said I would get at checkout. Had to ask to know how much I was even charged. Pool was gross. Hallways look like haven’t been vacuumed in weeks. Room smelled weird. Need to make more effort with cleanliness. Chair in room had spot on it.
Not Friendly Lady at the front desk was awful to deal with.
Business response:
Thank you for the review. Have a great day
Frequently asked questions about La Quinta Inn & Suites Kyle - Austin South
How is La Quinta Inn & Suites Kyle - Austin South rated?
La Quinta Inn & Suites Kyle - Austin South has a 3.6 star rating with 1,771 reviews.
When is La Quinta Inn & Suites Kyle - Austin South open?
La Quinta Inn & Suites Kyle - Austin South is closed now. It will open tomorrow at 12:00 p.m.