This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Manhattan
- Hospitality
- New York, NY
About this business
Location details
17 W 32nd St, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
very good location but with a lot of problems cancelled my reservation. room with a lot of noise from heat system from outsider. in febrary 25 i reserved a room for 141 € but when i arrived in hotel i hadn't my reservation because the hotel cancelled my reservation and now I payed 179 for a room with a lot of noise .
Business response:
Michela, it's regrettable to read about your experience. It seems there was a misunderstanding regarding your reservation and that you encountered noise in your room. Rest assured, this isn't the norm and we'll look into these issues to ensure they don't recur. We hope for an opportunity to provide a better experience on your next stay. Kucuk Bag Hotel Manager
Fair
Fair 即便升级到大床房房间也真的太挤了; 走廊间走路声音和关门声很大, 不适合浅睡眠的人; 地理位置绝佳,在韩国城的正中心, 楼下周围全是餐饮; 地铁站仅需一分钟即可到达,方便探索曼哈顿.
Business response:
Mickey, we appreciate your valuable feedback. It's heartening to know that you appreciated the excellent location and the easy access to local eateries and subway. However, it's unfortunate to hear about your concerns with room size and noise in the hallways. We continuously strive to ensure our guests have a comfortable experience, and your feedback will certainly help us in that endeavor. Thank you for sharing your experience with us. Kucuk Bag Hotel Manager
Very Poor Clean, smell, elavator LOCATION
Business response:
Franco, we are genuinely sorry for the aspects of your stay that did not meet your expectations. We understand there were concerns about cleanliness, odor, and the functionality of the lift. Rest assured, we value your feedback and will share these matters with the appropriate teams, as continuous improvement is at the heart of what we do. Despite these issues, we are glad you appreciated the prime location. Thank you for your comments, they are essential to us. Kucuk Bag Hotel Manager
Nur um zu schlafen gut Die Zimmer sind sehr ins Alter gekommen. Ebenso sind die Zimmer sehr hellhörig und die Klimaanlage extrem laut (diese kann man nicht abstellen ) Gesaugt wird nicht wirklich in dem Zimmer und es ist nicht hygienisch Die Unterkunft hatte eine Tolle Lage und das Personal war super freundlich.
Business response:
Vanessa, it's good to hear that you found the location excellent and our team members friendly. In regards to your feedback, we note your comment about the age of the rooms and some discomforts you experienced. Please know we take matters of hygiene very seriously and have addressed your concerns with the relevant management. We hope to have another opportunity to showcase a superior experience in the future. Kucuk Bag Hotel Manager
Frío, sucio, incómodo La habitación, no había calefacción, el cuarto estaba frío y olía mal La ubicación
Business response:
Valeria, we appreciate the feedback. We're pleased to know you found our location handy. However, we regret hearing that our room did not listen up to your expectations, particularly regarding temperature control and cleanliness. Your comfort is vital to us, so we will address these concerns pointed out right away. Thank you once again for your comments. Kucuk Bag Hotel Manager
Kindness is recommended All the people that work there are not polite. The woman in the reception didn't even say hello to us when we arrived, she was so eager to say that we can't check in before 15.00. And then at the check out , one of the men in the storage room was angry because we told him to take care of one bag that was fragile. Another man in the reception completely ignored us when we asked him for something. Room was ok inside but the windows were soooo dirty that you couldn't see anything through. And last but no... read more
Business response:
Lars, we appreciate you taking the time to share your thoughts with us. It's comforting to know you found the bed to your liking and our location convenient. However, we regret to hear that you found some issues regarding our team members' attentiveness and the cleanliness of your room's windows. We take such feedback very seriously and will use it to improve our guest experience. We also acknowledge your comments about the noise disturbances. We are committed to maintaining a tranquil atmosphere for our guests and will cert... read more
Fair The previous stay left there shower rags hanging on the shower. This was obviously missed by housekeeping. Staying with a 9 year old we expected to go back to our room and watch a movie. But the TV was not equipped to login. It was a great place for the price! Staff was super friendly, and the size was great!
Business response:
Crystal, it's great to hear that you appreciated the value, friendly team members, and spacious rooms at the hotel. However, we understand that minor oversight in the bathroom cleanliness and television facilities didn't meet your expectations. We are thankful for your feedback and will take it into consideration to enhance our guest experiences in the future. Kucuk Bag Hotel Manager
Bad La camera era al secondo piano, le finestre davano direttamente sui motori di aspirazione dell'edificio vicino quindi rumore assordante giorno e notte.Nel bagno odore di cibo del ristorante vicino. La moquette a terra sempre sporca. Il termoventilatore quando si accende per riscaldare sembra un elicottero. Il wifi è a pagamento obbligatorio in aggiunta al costo della camera. Un'esperienza terribile!!! Dovreste rimborsare tutto e scusarvi. La posizione
Frequently asked questions about La Quinta Inn & Suites Manhattan
How is La Quinta Inn & Suites Manhattan rated?
La Quinta Inn & Suites Manhattan has a 3.9 star rating with 15,150 reviews.
When is La Quinta Inn & Suites Manhattan open?
La Quinta Inn & Suites Manhattan is closed now. It will open at 12:00 p.m.