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La Quinta Inn & Suites McKinney
- Hospitality
- McKinney, TX
About this business
Location details
6501 Henneman Way, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Would not recommend staying there. There was a dense bleach smell and what appeared to be dried up bleach all over one side of the floor. The adjacent room was noisy all night and the room just wasn’t clean overall.
Business response:
Dear Daniel, Your feedback is extremely valuable to our hotel. Thank you for taking the time to share your experience. We will absolutely address the other areas that were not up to par. We hope that you will give us another opportunity to better serve you in the future. Sincerely, Hotel Manager.
It's just ok. The room was not good. The chair at the desk was torn up. The chair by the bed was torn up. The paint on the building was wearing off. It just wasn't good. The staff was nice.
Business response:
Dear Satjjordan, Thank you for your review. We are glad to hear that overall your experience was positive. At the same time, we are sorry for the issues related to amenities that didn't meet your expectations. We have informed about it the maintenance department. We will surely work on it. Please visit us again. Sincerely, Hotel Manager.
Fair
Definitely too bad, dirty, bad smell in the room, so I ask for another room, the staff fa I the new room a disaster, the
Business response:
Dear Guest, Thank you for your stay. We are distressed to see your comments. Your feedback is important to us. Our apologies for the inconvenience. The entire points you have observed will be investigated and necessary actions will be taken, You can be sure about a safe stay with us. Please visit us again. Sincerely, Hotel Manager
I will never stay there The pool was dirty and the hot tub didn't work. It closed at10:00.if you wanted to go outside you were more confinded to your room. Breakfast was a joke rotten bananas. Small apples. Just junk. The room was spacious but outdated.
Business response:
Dear Guest, Thank you for your stay. We are distressed to see your comments. Your feedback is important to us. Our apologies for the inconvenience. The entire points you have observed will be investigated and necessary actions will be taken, You can be sure about a safe stay with us. Please visit us again. Sincerely, Hotel Manager
Over priced for room standards. Room only had wash cloth for 1, there was 2 of us. Asked for more, they said they out of towels, gave a POOL TOWEL. Room smelled like a wet dog. Comforter on bed by wind, had dried nest spot on it,nasty! Bathroom smelled moldy!.Bldg look like it was falling apart. Asked for a price adjustment and was told we had to go thru you. Not La Quite standards we are used to!! Location
Business response:
Dear Brenda, We appreciate the time you took to leave us your valuable feedback. I apologize that your experience with us did not meet our normally high standards of excellence. Your comments have been shared with a few of our key leaders here at the hotel for follow-up. We would love to have you back and show you that your recent stay errors were an anomaly. Thank you for writing about your recent stay. Sincerely, Hotel Manager.
Bad They didn't have our reservation so we had no room Nothing
DO NOT STAY HERE AC unit only blew air, not cold air. Not fond of blood stains or tears in comforter. Had a desk but no chair as advertised. Had to sit on knees to use laptop at desk. Very disappointed. Location was good, plenty of restaurants nearby.
You get what you pay for. breakfast was mediocre, front desk staff wasn’t very friendly convenient location, adequate a/c, comfortable bed, housekeeping staff were wonderful
Frequently asked questions about La Quinta Inn & Suites McKinney
How is La Quinta Inn & Suites McKinney rated?
La Quinta Inn & Suites McKinney has a 3.5 star rating with 3,252 reviews.
When is La Quinta Inn & Suites McKinney open?
La Quinta Inn & Suites McKinney is closed now. It will open at 12:00 p.m.