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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The hot tub was not working and hadn't been working for weeks. Apparently, there was mold on the ceiling in the bathroom because there is no air vent, the door to the bathroom are some flimsy French doors with no lock on them, the towels are thin and cheap, The channels on the TV are not right. It was impossible to find what you wanted on TV. There were no queen beds available. All rooms were full size beds. The breakfast options were mediocre at best. Same thing every single day.
Business response:
Dear Guest, Thank you for sharing such detailed feedback. We’re truly sorry to hear about the issues you encountered during your stay — from the hot tub and bathroom conditions to the bedding, towels, and breakfast variety. This is far from the experience we want our guests to have. Your comments have been shared with our management and maintenance teams so these concerns can be addressed and improvements made. Sincerely, Hotel Manager
Airport shuttle could use some improvement. More trips to an from. Look for clients at shuttle stop. Can't hear driver over all traffic and bus engines
Business response:
Dear Guest, Thank you for sharing your feedback. We’re sorry to hear that our shuttle service didn’t fully meet your expectations. Your suggestions about increasing trip frequency, improving pick-up communication, and addressing noise issues are very helpful, and we’ll review them with our team to make improvements for future guests Sincerely, Hotel Manager
The property is in need of updating and maintenance wallpaper coming off elevator mini spot for the concrete is deteriorated. Stay here four years ago and was excellent pleasant stay but I think I would go somewhere else next year.
Business response:
Dear Guest, Thank you for your honest feedback. We’re glad to hear you had a pleasant stay previously, but we’re sorry that the property didn’t meet your expectations this time. Your comments about maintenance and updates are very valuable, and we’ll share them with our management team to help improve the guest experience. We hope to have the opportunity to welcome you back in the future with a refreshed stay. Sincerely, Hotel Manager
Worst hotel I have stayed in. Front desk rude but beyond that this Wyndham Brand should do an immediate site visit and pull their flag. No hot water, elevator looked like a NYC tentament, plaster falling off walls, wallpaper ripped all over the place. This place is low income housing bad.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We’re very sorry to hear about the condition of the property and the service you received. This certainly does not meet Wyndham’s standards. Your feedback will be escalated to management for review and corrective action to ensure a better experience for future guests. Sincerely, Hotel Manager
There were ants in the bathroom and the room wasn't very clean. Paint drops all over the floors. Would not stay there again
Business response:
Dear Guest, Thank you for your feedback. We’re very sorry to hear about the cleanliness issues and the ants in your room. That’s certainly not the experience we aim to provide. Your comments have been shared with our housekeeping and maintenance teams to ensure these problems are addressed immediately. Sincerely, Hotel Manager
The hotel looks like it’s falling apart, nothing like the pictures. I was given 2 different rooms, the first was infested with ants and the second room had hair on the bed and toilets after being “cleaned” there was blood stains on my bed and stains all over the walls and the sheets were yellow, and nobody did anything to resolve the matter. I won’t be staying here again.
Business response:
Dear Guest, Thank you for sharing your experience. We’re truly sorry to hear about the unacceptable conditions you encountered — cleanliness issues and lack of response from staff are not the standards we strive for. Your feedback will be escalated to management for immediate review to ensure corrective action is taken. Sincerely, Hotel Manager
Shuttle service was excellent. The room was not so good, floor wasn’t swept in the bathroom or entrance was. The telephone in the room didn’t work.
Business response:
Dear Guest, Thank you for sharing your experience. We’re happy to hear that you were satisfied with our shuttle service. However, we apologize for the issues with room cleanliness and the telephone. Your comments will be shared with our team to ensure these matters are promptly addressed. Sincerely, Hotel Manager
Dirty floors, i walked with black socks to go to the bathroom and was full of dog hair and dirty with dust, the doors are white bur look grey of dirty fingers print :( dust in the entire room)
Business response:
Dear Guest, Thank you for sharing your feedback. We’re pleased to know you chose to stay with us, but we sincerely apologize for the cleanliness issues you encountered. Your comments about the floors, doors, and overall dust will be addressed immediately with our housekeeping team to ensure this does not happen again. We appreciate your honesty and hope to have another opportunity to provide you with a much-improved experience. Sincerely, Hotel Manager
Bed Bugs Crawling everywhere. We had to be moved to another room ~ three floors away. This was a one night stay after a late night flight from Philadelphia to Orlando. We booked this last minute because our reservations in Disney were changed to the following day. My wife and 10 year old son were petrified to stay in the new room after what we saw in the original room. But it was 1:30AM and didn’t have much of a choice
Business response:
Dear Guest, We sincerely apologize for the experience you encountered. It is unacceptable that your initial room had such an issue, and we understand how distressing this must have been for you and your family. Your feedback has been shared with our housekeeping and management teams to ensure immediate corrective action. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.8 star rating with 17,654 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open tomorrow at 12:00 p.m.