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7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Our room smelt very musty, they moved us and both rooms we couldnt take off our shoes, the floors were sticky and gross. The 2nd room had a smell but not as bad...the walls were paper thin and the entire hotel was run down...paint the doors, they wete disgusting. The front elevator was crazy scary, it bounced like it was gonna stop between floor 3 and 4, we resorted to taking the stairs. I would not recommend this hotel, even for one night.
Business response:
Dear Guest, Thank you for sharing your experience. We are pleased our team was able to accommodate a room change, though we regret the issues you encountered with cleanliness, odors, and facilities. Your feedback is important, and we are taking steps to improve maintenance and overall guest comfort for future stays. Sincerely, Hotel Manager
I never stayed at the hotel, I never even checked in.
Business response:
Dear Guest, We’re very sorry to hear about this experience. It’s concerning that you were unable to check in, and we would like to look into this matter further. Please contact us directly so we can resolve any issues regarding your reservation. Sincerely, Hotel Manager
Spa was down both elevator needed maintenance ants in the room ceiling falling due to water leaking
Business response:
Dear Guest, Thank you for your feedback. We are glad you chose to stay with us and sincerely regret the inconveniences you experienced with our facilities and room condition. Your comments are taken seriously, and we are working to address these issues to ensure a more comfortable and enjoyable stay for our guests in the future. Sincerely, Hotel Manager
Mattresses in Room 116 is outdated and rock hard. Look like they came from someone’s grandmas house. Overall the property could use better housekeeping. Once u leave the front office area its a whole different view. Convenient stay to our park n fly location. Tons of hotels in this area. We would stay somewhere else if we came back before we would choose this again. Way better hotels with similar prices. Breakfast was bare minimum effort.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad you found our location convenient for your park and fly plans. We appreciate your comments regarding the room comfort, housekeeping, and breakfast, and will use them to improve. We hope to provide an even better experience on your next visit. Sincerely, Hotel Manager
Needs updating, painting etc
Business response:
Dear Guest, Thank you for your feedback. We are glad you had a pleasant stay and appreciate your comments regarding updates and maintenance. Your input helps us focus on improvements, and we hope to provide an even more refreshed and comfortable experience on your next visit. Sincerely, Hotel Manager
Business response:
Dear Guest, Thank you for your stay. We are sorry that your experience did not meet expectations and appreciate your feedback. We are continually working to improve our services and facilities to provide a more comfortable and enjoyable experience for all our guests. Sincerely, Hotel Manager
Business response:
Dear Guest, Thank you for staying with us. We are sorry your experience did not meet expectations. Your feedback is valuable, and we are committed to making improvements to ensure a more comfortable and enjoyable stay for our guests in the future. Sincerely, Hotel Manager
Bathroom are old and dirty, doors, cabinets and rugs are stained, and the elevators are in poor condition.
Business response:
Dear Guest, Thank you for sharing your experience. We regret the issues you encountered with the bathroom, furnishings, and elevators. Your feedback is important, and we are taking steps to address these concerns to enhance the comfort and overall experience for our guests in the future. Sincerely, Hotel Manager
Gross bedding, went through almost 10 sets and they were all dirty.
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for the issues you experienced with the bedding. Your comments are taken seriously, and we are addressing this matter to ensure a higher standard of cleanliness and comfort for all our guests in the future. Sincerely, Hotel Manager
La Quinta Inn & Suites Orlando Airport North has a 3.8 star rating with 17,654 reviews.
La Quinta Inn & Suites Orlando Airport North is closed now. It will open tomorrow at 12:00 p.m.