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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Broken phone, microwave, refrigerator, electric outlet in bathroom.
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for the issues you experienced with the room amenities. Your comments are important, and we are taking steps to address these maintenance concerns to ensure a more comfortable and functional stay for our guests in the future. Sincerely, Hotel Manager
There wasn’t any soap in my room.i really don’t like that they can not shuttle you to terminal c. I hired a taxi for$25
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad you had a comfortable stay overall. We apologize for the missing amenities and shuttle limitations, and we appreciate your comments as we continue to improve our services for a more convenient and enjoyable guest experience. Sincerely, Hotel Manager
Not so great This place is a dump. It's clean enough, but it has not been maintained. The elevator feels like it's going to fall between the 4th and 5th floors.
Business response:
Dear Guest, Thank you for sharing your experience. We are sorry your stay did not meet expectations. Your feedback regarding maintenance and the elevator is important, and we are taking steps to address these concerns to ensure a safer and more comfortable stay for our guests in the future. Sincerely, Hotel Manager
Wish the breakfast was better
Business response:
Dear Guest, Thank you for sharing your feedback. We’re glad you enjoyed your stay overall and appreciate your kind rating. We also value your input regarding the breakfast and will work on improving it to make future stays even better. Sincerely, Hotel Manager
Certain member of staff were exceptional helpful, the breakfast was okay. The house keeping and room attending was not good at all, my room wasnt clean for the whole 4 days of my stay. I had to ask reception for towels and coffee because house keeping had not refilled the coffee station. The transport from the airport to the hotel was absolutely awful, I was informed that the transport would pick me up from a particular terminal, Its was quite frustrating and stressful.
Business response:
Dear Guest, Thank you for sharing your experience. We’re pleased to hear that certain staff members were exceptionally helpful and that you found our breakfast satisfactory. However, we sincerely apologize for the cleanliness issues in your room, the lack of housekeeping attention, and the inconvenience with towels and coffee refills. We also regret the frustration caused by the airport transport service and will address these matters with our team to ensure improvements. Sincerely, Hotel Manager
The bed while comfortable needs to be replaced seems worn.
Business response:
Dear Guest, We appreciate your feedback and regret that your stay did not meet expectations. Your concerns about the elevator, parking, security, and hot water are important to us and will be addressed with our team. Thank you for sharing your experience, as it helps us improve our services for future guests. Sincerely, Hotel Manager
The first room we were given had a huge gap in the doorframe and you could see into the hall with the door completely shut. The door frame appeared to have been pried open. We were moved to a second room that was very worn looking, moldy bath tub and blood on the towels. The staff was friendly but this property is in a huge need of improvement. You can also hear every sound from the hallway.
Business response:
Dear Guest, We sincerely apologize that your stay did not meet expectations. Cleanliness, safety, and comfort are our top priorities, and we regret the issues you experienced with your rooms. Your concerns regarding maintenance and cleanliness will be addressed with our team to ensure improvements. Thank you for bringing this to our attention. Sincerely, Hotel Manager
45 min wait for the shuttle, after calling 50 mins in advance. Called 50 mins in advance, called at airport and called again after 45 mins waiting. The guy on the phone was snarky and condescending. Hot tub was out of order. Elevator was very jarring. The shower water temp was luke warm at best. Breakfast, which ends at 9am, was pretty empty by 830am and not replenished.
Business response:
Dear Guest, We sincerely apologize that your stay did not meet expectations. We regret the delays with the shuttle, the condition of the hot tub and elevator, and the inconsistent shower temperature. We also apologize for the breakfast availability issue and any frustration caused. Your concerns will be reviewed with our team to improve our guest experience. Sincerely, Hotel Manager
The hotel looks old and my room the bathroom tub was leaking all night, and cero parking space limited and you have to pay $15 per night
Business response:
Dear Guest, We apologize that your stay did not meet expectations. Your concerns about the condition of the property, the leaking bathtub, and parking availability and fees are important to us and will be addressed with our team. Thank you for sharing your experience so we can make improvements for future guests. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.8 star rating with 17,654 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open tomorrow at 12:00 p.m.