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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Ac was leaking , and made the room smell like swamp and mold, and minimal hot water , just barely warm.
Business response:
Dear Guest, Thank you for your feedback. We are glad you found our staff friendly and welcoming, and that you enjoyed the breakfast. We appreciate your comments regarding the lobby bathroom and will address them to improve cleanliness. Your input is valuable, and we look forward to welcoming you again. Sincerely, Hotel Manager
I was disappointed that the spa did not work. The hotel is close to the airport and it advertised an airport shuttle but it says running at 5:00 AM and our flight leaves at 6:00 AM so we have to get an Uber.
Business response:
Dear Guest, Thank you for your feedback. We regret the inconvenience caused by the spa being unavailable and the shuttle schedule not aligning with your early flight. Your comments are important and will be reviewed to improve guest information and services. We appreciate your understanding and hope to welcome you again under better circumstances. Sincerely, Hotel Manager
When I landed I attempted to call the hotel to arrange my transportation and was unable to get through after multiple attempts over a 15 min span before I called the customer care line. They eventually transferred me and the woman who answered the line had a hostile tone, and was slightly rude and then put me back on hold for 10 min and was more frustrated. The elevator stopped a few times in between the 4th and 5th floor where I was staying. My coffee maker was extremely dirty, and when I went to clean it found hair inside ... read more
Business response:
Dear Guest, We sincerely apologize that your stay did not meet expectations. The issues you experienced with communication, service, cleanliness, and maintenance are unacceptable. Your feedback will be shared with our team so we can address these concerns and improve the quality of our services. Thank you for bringing this to our attention. Sincerely, Hotel Manager
Hotel on the inside is nothing like the pictures shown on the website. The moment you enter the hotel you can see how badly it needs an upgrade. The room smelled bad, was dirty, mold on the upper wall. Mattresses falling apart. The AC unit was loud etc.
Business response:
Dear Guest, We sincerely apologize that your stay did not meet expectations. Cleanliness, comfort, and upkeep are very important to us, and we regret the issues you encountered with the room and property. Your feedback will be shared with our team to address these concerns and make necessary improvements for future guests. Sincerely, Hotel Manager
The walls are paper thin. I could hear the whispers of the room next door.
No good good places to walk a dog
The room was decent and the staff was polite, but overall the experience was disappointing. The gym was by far the worst part — dirty, missing equipment, and nothing like the photos advertised. There weren’t even any reviews available to set expectations. The bathroom wasn’t well stocked with soap, and the overall cleanliness could have been much better. Not the best option for business travelers.
everyone was rude and talked to me like i was trash there horrible people
I was very disappointed with the airport pickup (1 hour) because there automated service instructions were wrong. Then no one took responsibility Would never go there again
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.8 star rating with 17,654 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open tomorrow at 12:00 p.m.