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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I won’t go back
They gave us a room not clean and the shower did not work. We arrived late and were very tired after the park and couldn’t take a shower until they change our room. Then it was better.
Booked this hotel as a last minute options when airline delay was going to keep us in Orlando overnight. We didn’t end up using it because we had a 6am flight and got to airport at 12am. Called hotel to see about refund and also called Expedia and the response was no refund even though we booked it at 6pm day of and didn’t even check in. We even called to let them know 4hrs after booking that we need to cancel it. Customer service is awful and I will never stay at a la Quinta ever.
Business response:
you booked a non refundable reservation with a 3rd party. we are only the receivers of the reservation and we must adhere with the contract you agreed to with the 3rd party. this is not a policy of La Quinta this is the 3rd party agreement policy
I arrived at 1:30 am after a long day of travel. The first room we are checked into had the air conditioner disassembled and a loud fan blowing. The next room to which we are assigned, has people already in it. The new room is not a two bed room as reserved. What a mess
Business response:
we are sorry for any inconvenience during your stay
The hotel overall was ok. Was disappointed in my room as the bed had a huge dent in it and there was no hot water. Had to take semi-cold showers.
Business response:
thank you for your feedback
Very old...smelly and noisy
Business response:
Thank you for staying with us
Towels were not changed in the length of a 4 day stay. Trash was never collected from my room during my stay. Shower often did not have hot water in the evening. Loud guests several doors down. Something appeared to be splattered on the brass in the elevator.
Business response:
Our limited amenities, due to covid are listed on our website and on expedia explaining limited cleaning services as well as when you check in at the front desk. We are sorry you missed this.
The hotel is old and grubby. Carpet dirty, internal doors broken. Thank goodness it was a one night stay pre cruise. Would never stay again.
Business response:
thank you for staying with us. we are sorry to hear of your issues. we have forward your concerns to our management team for immediate attention
Paid for a king size bed and only got an Olympic queen. We even switched rooms and still only 66 inches wide. A king is 76 inches wide. Fraudulent advertising on the part of the hotel. There should be consequences for such behavior.
Business response:
we do not offer queen size rooms at this property. we have double and king only. thank you for your feedback
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.9 star rating with 17,235 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open tomorrow at 12:00 p.m.