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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Nice room but too many negatives to recommend it Property and building run down. Breakfast was horrible and not as advertised Elevator didn’t work on two days of my stay Room was nice.
Business response:
Hi Thomas, Thank you for taking the time to share your feedback regarding your recent stay with us. I’m glad to hear that you found your room nice, but I sincerely apologize for the issues you encountered during your visit. I regret that the property did not meet your expectations and appreciate your comments about the breakfast and elevator service. We strive to provide a quality experience for our guests, and it’s clear we fell short in these areas. Please know that I will address your concerns with our team to ensure we i... read more
Won’t use this facility again. The cleaning staff were not helpful. It was comfortable
Business response:
Dear Starling , We regret that you had issue with our staff but we will work hard so similar issues won't happen again, thanks
Poor
Disappointing -Elevadores con mal olor y descuidados -Nunca limpiaron la habitación, sólo sacan la basura y te dejan toallas nuevas (la última noche, no lo hicieron)
Business response:
Hi Scott, Thank you for your feedback. I'm sorry to hear about your experience. We take cleanliness very seriously, and I'll personally address the issues with our team to ensure this doesn't happen again. We appreciate your comments and hope to have the opportunity to provide you with a better stay in the future. -Colton, General Manager
Fair
Fair
Done and dusted Small lizard surprised me as soon as I entered the room. I then opened the curtain to look at the window to be greeted by a huge wasp nest on the outside. Large party across the hall way with arguments at 10pm in the hall way that lasted 45 minutes. Quick and convenient check in.
Business response:
Hi Kenneth, Thank you for taking the time to share your feedback with us. While I'm glad to hear that you found our check-in process quick and convenient, I apologize for the unexpected encounter with the lizard and the wasp nest outside your window. We take these matters seriously and have already addressed them with our maintenance team to ensure they are promptly resolved. Regarding the disturbance you experienced, we truly regret the inconvenience it caused. While we do our best to provide a peaceful environment, unfortu... read more
Fair
Amenities need to be fixed Toilet was made for Children as a full grown adult it was so low slung my knees where almost pressed to my chest very uncomfortable. A/C unit would freeze up and have to turn it off to let it cool down to make it work again. Size of room was nice
Business response:
Hi Mario, Thank you for your feedback. I'm glad you found the room size to your liking. I apologize for the inconvenience with the toilet and the A/C unit. Please know that our engineering team has already made adjustments to the A/C to ensure it operates efficiently. We appreciate your comments and hope to have the opportunity to welcome you back for an improved experience. -Colton, General Manager
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,517 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open at 12:00 p.m.