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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I will not book here again. The bed didn’t have a real comforter just a sheet and blanket. It wasn’t soft, the mattress was hard. The lamp didn’t work. The online pics wasn’t justice for the actual room! The breakfast food wasn’t good, the juice was watered down. The pool was filled with bugs. Tv was small. The bathroom was a plus for me.
Business response:
Hi Erica, Thank you for sharing your feedback with us. We're glad to hear that you found the bathroom to your liking. However, we apologize for falling short of your expectations in several areas. Your comments are valuable to us, and we will address these issues promptly to improve our guests' experience. We appreciate your insights and hope to have the opportunity to welcome you back in the future. -Colton, General Manager
you need to practice what you preech. pool was not clean. had to wait over 1 .5 for a room, in lobby , did not get a room on first floor, that i paid for 3 weeks in advance . was put on the 5th floor . the elavater did not work half the time. Breakfist
Business response:
Dear Anderson, We regret that you had issue while staying with us but we will hard with our staff so similar issue won't happen in the future,thanks
Poor Only 1 elevator bc the 2nd one is broken, the working elevator is dirty wall paper peeling off walls, dog food crushed on carpets, pool was dirty things floating water cloudy, bathroom shower faucet broken , tub stained and dirty, only 2 bath towels in room Convenient
Business response:
Dear Colleen, We regret that your stay with us did not met your expectation but we will work hard So similar issues don’t happen again,thanks
Please make changes I didn't like that the rooms are outdated small tv and not many channels..room had like a molded smell and the ac late night/early morning seemed to not blow as cold I woke up sweating and ac was on 67. Location and price
Business response:
Dear Milton, We regret that you had issues during your stay with us but we work hard with our staff so it won’t happen again thanks
It served its purpose because of the location but I would not stay there again and I would not recommend it. When we got there the tv didn’t work, the fridge didn’t work, the front elevator never did work and the room was very musty smelling. The manager fixed the fridge and tv immediately. The location was good for us. We were about midway between 2 locations we were going to be at.
Business response:
Thank you for sharing your experience with us. We're glad to hear that our location was convenient for you. However, we apologize for the inconveniences you encountered during your stay. Your feedback is invaluable, and we've taken immediate action to address the issues you've mentioned. We hope to have the opportunity to welcome you back in the future for a more seamless experience. -Colton, General Manager
Fair The furniture was dirty and stained. Has to be the worst mattress I have ever slept on.
Business response:
Dear Curtis , We regret that your stay with us did not met your expectation but we will work with our staff so similar issues won't happen again, thanks
Bad
At least they didn’t have bugs. Upon checking in, the staff was a little rude. Mainly the night guy that checked us in. Most places make you pay for your room AFTER your stay. That’s ALWAYS been my experience. So when he stated that I was to pay up front, I was a little surprised and asked him “oh pay right now” just to make sure I was hearing him right. He paused and started at me for a moment and then in an snarky attitude said “yes” and then looked at the kid he was training and said “it always surprises me after all thes... read more
Business response:
Dear Danielle, We regret that you had issue while staying with us but we will work hard with our staff so similar issue don't happen gain thanks
Liars and thieves Despite the religious name of the top manager at this La Quinta, Colton Baptiste, he is a mean guy who was disrespectful to me. My bf and I stayed at this place for a night and forgot a couple of things in the closet. When I came to claim them from Lost & Found three days later, the receptionist working the desk was extremely uncooperative - she checked the backroom, said nothing was left by the housekeepers, and just kept repeating these things over and over while I asked her to get me someone who would ha... read more
Business response:
Dear Anna, We regret that you stay with us did not met your expectation but we will ensure that will take proper measure so similar issues won't happen again,thanks
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,517 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open at 12:00 p.m.