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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Decent for the price Beds, cleanliness, breakfast Room size
Business response:
Dear Julie, We glad that you took time giving us your feedback but we willl improve our services going further, thanks
Poor
Fair I am a handicapped senior. They put us on the second floor. When we came back at 10pm both elevators were out of order Good location nice ro
Business response:
Dear Scott, We regret that you had issue during stay with us but we will work hard with our staff so similar issues don't happen again ,thanks
Poor
Cannot recommend - read my comments! A lot! First off the room I booked didn't look anything like the photo I saw online. The cheap "fold out couch" was absolutely awful and should be thrown out. We had to ask for a different room so my adult son could sleep in comfort (2 double beds in the room instead of king & fold out). The elevator by our room was broken so we had to walk the steps (bad for arthritic knees) or walk the long length of the hall to get to the one working elevator***. The windows are so dirty/foggy that you... read more
Business response:
Hi Nancy, Thank you for taking the time to leave us a review. I do sincerely apologize for any inconveniences that occurred during your stay. Rest assured we are working hard to get these issues resolved. We hope you will give us another chance. -Colton, General Manager
I wouldn't stay here again but Colton the manager was great put him in a better Mold in bathtub,yuck.booked hotel saying it had a hot tub to find out didn't work, One elevator that worked but slow. Noisy kids and loud traffic Noise location was rough not much to do around there. Not much but general management was great and staff
Business response:
Hi Eidukot, Thank you for taking the time to leave us a review. I do sincerely apologize for any inconveniences that occurred during your stay. We hope you will give us another chance. -Colton, General Manager
Poor We signed up with Booking.com, we include our pet, grandchildren and connecting rooms in our request. We received an additional charge for the pet and our rooms were not connected. Rooms were not connected to accommodate our family. AC unit had loose wires hanging below the unit. Hot tub didn't work, Accessibility devis for the pool and hot tub was broken. TV remote stopped working and had to walk down to lobby because no one answers the phone. Called but no answer, looking for additional towels and had to walk down to ... read more
Business response:
Hi Scott, Thank you so much for taking the time to leave us a review! We do apologize for any inconvenience that occurred during your stay. -Colton, General Manager
Uncomfortable The room was NOT cleaned properly, if even cleaned at all. There were ants all over the bathroom counters, which could occur due to weather change in Florida. But as a Well known establishment, I feel that is something that could/should have been rectified. As the night went on, me and my child prepared for bed and when my 8year old looked behind the bed for a plug outlet to connect his phone charger he discovered a black pouch, I immediately took the pouch from my son and proceeded to open the pouch. In which ... read more
Business response:
Hi Tiara, Thank you for taking the time to leave us a review. I deepest apologizes for the incident that occurred. We take reports like this very seriously. We did rectify a resolution and compensation was given to you. Should you have any further questions, please contact myself at 407-805-9901 x5. Thank you, Colton- General Manager
Fair
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,517 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open at 12:00 p.m.